Communicative Disorders Assistant or Client Care

6 months ago

Toronto, Canada Toronto Hearing Health Clinic Full time

Toronto Hearing Health Clinic

Part-time Position: Hearing Clinic Administrative Assistant or Communication Disorders Assistant

Location: Toronto Hearing Health Clinic

Who We are:
Toronto Hearing Health Clinic is an independently owned and operated audiology and hearing aid clinic. The services provided include: hearing aid fittings, hearing testing for children and adults, brain health screeners, ear wax removal, custom sleep, swim, noise and musician's plug as well as CAPD testing. We deliver expert patient care with a consultative approach to treatment which focuses on how cognition plays a role with hearing aid outcomes. We strive to deliver an experience that is unique to the patient’s needs and put the patient’s hearing care and the customer experience at the forefront of everything we do.

**Responsibilities**:

- Provide friendly clinical and administrative support to the clinic
- Greet and receive patients, maintain efficient patient flow on a daily basis with a smile
- Assist patients with completion of intake form
- Minor hearing aid repairs and cleanings for walk-in purposes
- Answer phones and check voice messages
- Assist with patient inquires and/or direct them to office personnel accordingly
- Schedule, notify and confirm patient appointments
- Help with minor repairs and walk-ins
- CDA’s to assist with annual testing, Bluetooth paring and troubleshooting hearing aids, clean and check appointments for patients, prepping hearing aid fitting appointments and more

Qualifications: 2 years of experience working in a hearing clinic is preferable, previous administrative experience, or a diploma from the from the school of Communication Disorders Assistant program. Exceptional telephone etiquette and customer service skills are imperative, and a high degree of accuracy and attention to detail. Strong interpersonal skills, as well as being able to accept work from various sources. Well organized and ability to multi-task in a fast-paced environment.

**Salary**: Commensurate on experience

Hours: Permanent Full-time

**Job Type**: Part-time

**Salary**: $20.00-$25.00 per hour

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Toronto, ON M5N 1A2: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person

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