Part-time Patient Experience Rep/medical

3 days ago

Toronto, Canada Athlete's Care Sports Medicine Centres Full time

*Part-time Patient

perience Representative/Med

al Recept
- ist*
- Must
- ve a passion for p

tient care with minimum
- year cust

service e
- rience Athlete’s Care is a

ulti-discip
- ary sports medicine company with 20

cations in the Greater T

nto Area. We are currently hiri
- Greeting patients and visitors, in person and on the phone, to answer various inquiries
- Scheduling patient appointments and ensuring practitioners stay on schedule by notifying of patients arrival
- Direct billing patient's private insurance at time of their appointment and/or collecting payment once appointment is completed
- Maintain patient accounts by obtaining, recording and updating personal and financial information while adhering to confidentially procedures
- Handling physicians and therapists various inquires throughout their scheduled clinics
- Responding to online appointment requests in a timely manner
- Handling incoming faxes and scanning appropriate reports, charts and other documents correctly into patients charts
- Accountable for incoming and outgoing referrals and callbacks on a daily basis
- Ensure adequate physician and therapist supplies are available for efficient operation of the clinic by completing inventory checklist daily
- Completing photocopy of medical notes requests for various MD offices, law firms and insurance companies
- Main point of contact for external partners (WSIB, Motor Vehicle Accidents insurance companies, and Military Blue Cross) to ensure appropriate documentation, paperwork, billing and payments are received
- Daily cleaning and tidying of the clinic treatment areas, staff areas, and washrooms
- Comply to Employee Handbook Job Type: Part-time Pay: $16.55-$18.00 per hour Schedule:

- Evening shift
- Weekends as needed Supplemental pay types:

- Bonus pay Education:

- Secondary School (required) Experience:

- Customer Service: 1 year (required) Work Location: In person Expected start date: 2024-07-15

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