Shop Operations Manager

2 months ago

Edmonton, Canada Applied Industrial Technologies Full time

The Shop Manager is responsible for providing leadership in the development and execution of the shop process and operations strategy in support of the overall business plan and the strategic direction of the company, specifically in the areas of operations management shop and field services sales, safety and quality.

**Roles and Responsibilities**:

- The development, effectiveness and efficiency of the day-to-day operations of the shop facility working within vision as directed by Applied Canada management team and with the support of the technical services team. Operations including repair services, field services on customer sites, and assembly programs.
- Promote and actively lead safety program to ensure all processes are within regulations and program is implemented successfully and standards are upheld.
- Ability to work safely, lead by example and contribute to overall company profitability.
- Monitor, maintain and focus on continuous improvement of the shop Quality System to ensure corporate and customer quality standards are upheld, and proactive quality assurance planning is practiced
- Conduct weekly/regular production meetings with appropriate personnel and weekly safety meetings with all shop employees
- Conduct regular meetings with key sales management stakeholders in defined geographical area
- Supervise and coordinate the activities of office employees engaged in processing and development of customer owned product.
- Create review and approve repair, machining and fabrication proposals/quotations as required
- Make recommendations to the management regarding capital requirements, personnel training requirements, employee development needs and other expenses based on the needs of the operation
- Review orders for profitability, communicate suggestions for improvement to employees and management
- Review processes to identify shop efficiencies and make recommendations on potential changes to management
- Review shop expenses regularly for accuracy and economics
- Provide clear and concise communication to employees and management
- Leadership role in hiring process of future employees for both shop and office
- Primary technical contact for customers regarding shop services

**Work Experience**:
The selected individual must have the ability to bring immediate credibility to the shop function through his/her performance, professional qualifications and leadership skills as well as project and demonstrate our core values. Excellent interpersonal communication and presentation skills as well as proven organizational skills are required.

**Qualifications**:

- Qualified individual with 3-5 years experience in shop setting, with preference to shop management
- Computer skills working with work order management systems and Microsoft Office programs. SAP Production knowledge is an asset.
- In-depth understanding of the products and services offered by Applied Industrial Technologies and the value brought to our customers
- Above average working knowledge of the technical aspects of the products we manufacture and distribute, the products available to access and the industrial marketplace we service.
- Proven ability to understand the potential service needs of customers
- Self motivated and ability to work independently
- Ability to mentor and lead team towards common goal
- Well organized with great attention to detail and organizational abilities

You will be part of a stable and established company with consistently strong performance and growth. We encourage you to contribute fresh new ideas. Here is just some of what we have to offer:

- Competitive compensation and bonus opportunities
- Health, vision, and dental coverage, RRSP w/ company match
- Paid vacation, sick time, and company holidays
- Tuition reimbursement and opportunities for development
- Company supported community involvement opportunities

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, marital status or any other characteristic prohibited by law.

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