Program Coordinator, Peer Support

3 weeks ago

Toronto, Canada SickKids Full time

**About SickKids**:
Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of _Healthier Children. A Better World_.

Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

**Position Description**:
The overarching contribution of the Program Coordinator, Peer Support is provision of administrative and operational support with moderate program responsibilities to facilitate response, communication and established processes.

**Here¿s What You¿ll Get To Do**:
- Provide crisis intervention as needed and makes referrals in consultation with Program Manager.¿
- Triage internal and external requests including, but not exclusively, those for peer assignment, information about the program, training or presentations.
- Coordinate peers to provide trauma response and will provide support, as appropriate as a peer,¿in conjunction with the Critical Incident Stress Management model.¿¿
- Assess for indicators of mental health risk and supports, redirects and refers as appropriate.¿Consults, redirects and/or refers as program requests indicate
- Act as a resource for peers providing support as appropriate or redirecting to Program Manager.- Provide coverage or back-up assistance, as needed, and in conjunction with protocols established through Occupational Health and Safety and the Peer Program.¿¿
- Collaborate with the Occupational Health Clinic and Health Absence Management Program teams.
- Manage inventory and supply purchases. Process invoice payments and expense reports for supplies.¿
- Organizes and coordinates team meetings for peers, including speakers, and assists in delivery of team meetings.- Manages budget and expense spreadsheets and assists in administration of billing and invoicing processes
- Liases with internal and external stakeholders and community partners to facilitate project communication and planning
- Participates in weekly Program team meetings and bi-weekly Health and Well-Being Program meetings
- Contributes to the planning and coordination of team meetings for the Peer Support network
- Contribute to data collection and analysis for program evaluation. Communicate with peers and other partners, ensuring peers upload information for statistical purposes.
- Collaborate in the development of program evaluation tools and development of content and coordination of deliverables for presentations, trainings and with projects.
- Collaborate in examining program objectives and in analysis and evaluation of program outcomes.¿¿¿¿

**Here¿s What You¿ll Need**:

- College Diploma or equivalent in administrative experience within a healthcare environment.
- Knowledge and skill in mental health assessment, in particular, risk assessment.
- Experience with volunteer or peer support programs.¿
- Ability to positively influence and engage with internal partners.
- Excellent verbal and communication skills.¿
- Excellent interpersonal, time management and organizational skills.
- Excellent problem-solving and innovation skills.¿
- Experience within a healthcare environment or part of an interdisciplinary team.¿
- Group facilitation skills
- Knowledge and experience in crisis management, trauma and post-traumatic stress.¿
- Experience with Critical Incident Stress Management (CISM) or a comparable model.¿
- Knowledge of the social determinants of adult mental health and well-being
- Experience with mental health in the adult population, including knowledge of grief, trauma, PTSD, substance use, concurrent disorders, anxiety and depression and the social determinants of health/well-being.¿
- Knowledge of the National Standard for Psychological Health and Safety in the Workplace.¿
- Knowledge of local, provincial and national mental health resources.¿

**Employment Type**: Permanent, Full Time

**Our Commitment to Diversity**:
The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team.

Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital¿s receipt of all ne

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