See more Collapse

Customer Service Representative

1 month ago


Mississauga, Canada Nella Cutlery & Food Equipment Inc. Full time

**Customer Service Representative**

**About the Company**:

- Nella Cutlery_ was established in 1952 as a small family business and has since grown to become a leading organization that caters to the food services industry through the expansive number of services and retail products we provide. From our roots as a family business, we are known today _as Nella Cutlery and Food Equipment Inc._ We import, manufacture and distribute a full line of brand name, professional food equipment to our clients throughout the hospitality industry, which range from restaurants, hotels, institutional kitchens, supermarkets, bakeries, etc. Along with the thousands of kitchen items we supply at our retail store and showroom, we also specialize in custom fabrication, professional installations and knife sharpening services.

**The Opportunity**:

- Nella_ is currently hiring for a full-time **Customer Service Representative** to join our team at our head office (1255 Fewster Drive, Mississauga, ON)

Reporting to the Customer Service Manager, and working in conjunction with our sales team, you will be responsible for providing overall administrative support to the sales division. In particular, the Customer Service Representative will assist the sales and operations departments to ensure proper order fulfillment.

**Duties/Responsibilities**:

- Support the sales department with entering and tracking quotes into the company’s ERP system (SAP Business One)
- Collaborate with the operations department to ensure existing orders are fulfilled in a timely manner
- Effectively liaise with both internal and external contacts to ensure customer needs are met
- Work with the finance department to ensure customer accounts are in good standing before placing orders
- Assisting customers and internal stakeholders with the order fulfillment process using a number of mediums
- Other administrative tasks as required

**Qualifications & Requirements**:

- Previous experience in a customer service (1+ years required)
- Previous experience using SAP Business One (asset)
- Knowledge of food services industry (asset)
- University degree or college diploma in related field (preferred)
- Skilled in problem solving, multi-tasking and time-management
- Highly attentive to detail
- Exhibits strong communication skills (both written and verbal)
- Ability to work independently as well as part of a team
- Demonstrates initiative, adaptability and flexibility in the workplace
- Is outgoing, confident and self-motivated

**What We Offer**:

- Pay Rate: $45,000/year
- Company benefit plan
- Opportunity for advancement within company
- Ability to be part of a growing and dynamic business

**Salary**: $45,000.00 per year

**Benefits**:

- Extended health care
- Life insurance

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person


We have other current jobs related to this field that you can find below


  • Mississauga, Canada Certification Services Representative Full time

    **Your expertise shapes our business** At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit...


  • Mississauga, Canada Certification Services Representative Full time

    **Your expertise shapes our business** At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit...


  • Mississauga, Canada Certification Services Representative Full time

    **Your expertise shapes our business** At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit...

  • Customer Care Lead

    2 months ago


    Mississauga, Canada Epiroc Customer Center Full time

    _**Customer Care Lead - Mississauga, ON**_ **RESPONSIBILITIES**: Provide technical/commercial parts support to our customers Handle incoming calls related to consumables, parts, service and equipment prices and delivery of orders Respond to inquiries of stock balance, pricing, lead time, delivery, parts information, specifications, availability inquiries,...


  • Mississauga, Canada People Corporation Full time

    We are seeking a Customer Service Representative to join our BPA team in Mississauga. A Customer Service Representative acts as an interface between customers and the company by attending to their queries and handling complaints. A customer service representative is expected to provide superior customer service. He or she works as a member of the Customer...


  • Mississauga, Canada Medical Technological Systems Inc. Full time

    **Customer Service Representative Job Description Template** We are hiring a customer service representative to manage customer resupply accounts, queries, and complaints. You will also be asked to process orders and modifications and escalate complaints across several communication channels. To do well in this role, you need to be able to remain calm when...


  • Mississauga, Canada Fine Sight Solutions Inc. Full time

    Our office is actively searching for a Customer Service professional to join our team. The Customer Service Representative will be responsible for directly communicating with prospective customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with...


  • Mississauga, Canada Fine Sight Solutions Inc. Full time

    Our office is actively searching for a Customer Service professional to join our team. The Customer Service Representative will be responsible for directly communicating with prospective customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with...


  • Mississauga, Canada Beneco Packaging Full time

    Customer Service Representative Job Responsibilities:Serves customers by providing product and service information; resolving product and service problems.Customer Service Representative Job Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services.Opens customer accounts by...


  • Mississauga, Canada Barnes & Aidi Full time

    THIS IS NOT A REMOTE POSITION. We are looking for Customer Service Representatives to join our team. This role would be suitable for someone who has previously worked in a team environment. However, no experience is required as training will be provided. Full-time: Monday to Saturday (12:15 p.m. - 8:30 p.m.) Entry-Level Position Training Provided As a...


  • Mississauga, Canada Calea Ltd. Full time

    **Advancing Patient Care.** Calea is Canada’s leader in the provision of products and services that safely and reliably support community-based infusion therapy, advanced wound care, and the need for general medical supplies. We are a community partner and licensed Pharmacy, providing expert solutions and support resources to healthcare professionals,...


  • Mississauga, Canada Barnes & Aidi Full time

    **THIS IS NOT A REMOTE POSITION.** We are a customer care company looking for a Customer Service Representative to join our team. This role would be suitable for someone who has previously worked in a team environment. However, no experience is required as training will be provided. Full-Time Position: Monday - Saturday/12:15 p.m.8:30 p.m. Full Training...


  • Mississauga, Canada Action Airport Express Full time

    **Job Description: Customer Service Representative** Action Airport Express has an immediate opening for a full-time Customer Service Representative to join our dynamic team. As a leader in Airport Express, Messenger, Expedited Ground, Dedicated Fleet, and Specialty Services, we are seeking a motivated individual with a strong customer focus. **Position**:...


  • Mississauga, Canada Collision Repair Experts Full time

    **Collision Repair Experts Mississauga** is looking for a **Customer Service Representative!** A day in the Life of a **Customer Service Representative** at **Collision Repair Experts** - Effectively manage front office operations to ensure efficient organization and support of the sales function - Provide service to customers by reviewing the services...


  • Mississauga, Ontario, Canada CB Canada Full time

    Ref ID: Classification: Customer Service RepresentativeCompensation: $21.85 to $23.00 hourlyThis Customer Service Representative position via Robert Half is perfect for someone who likes the idea of working in a dynamic, rapidly changing call center. If you are articulate and highly-skilled, you might be the Customer Service Representative we are looking...


  • Mississauga, Canada SurfacePrep Full time

    The Customer Service Representative will help customers understand the products and services being offered by SurfacePrep along with all the normal day to day responsibilities associated with the CSR role. 8:00am - 4:30pm M-F or 8:30am - 5:00pm M-F **_ Supervisory Responsibilities:_**: - None **Duties/Responsibilities**: - Collects and enters orders...


  • Mississauga, Canada U-Haul Moving and Storage of Mississauga Full time

    Opportunity in Mississauga (2700 Royal Windsor Drive) U-Haul Offers Customer Service Representatives: - Flexible scheduling - Career stability - Opportunities for advancement - Valuable on-the-job training Customer Service Representative Responsibilities: - Assist customers inside and outside U-Haul -Center with U-Haul products & services - Use...


  • Mississauga, Canada Acara Solutions Full time

    Job Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys helping others and has...


  • Mississauga, Canada Innotech-Execaire Aviation Group Full time

    The SkyCharter Customer Representative (CSR) is responsible to the Customer Service Supervisor for the customer-focused activities within the SkyCharter’s VIP Lounge. The position is based out of Pearson International Airport at SkyCharter’s FBO facilities in Mississauga. **Responsibilities**: The CSR is responsible for (but not limited to) the...


  • Mississauga, Ontario, Canada Collision Repair Experts Full time

    Collision Repair Experts Mississauga is looking for a Customer Service RepresentativeA day in the Life of a Customer Service Representative at Collision Repair Experts Effectively manage front office operations to ensure efficient organization and support of the sales function Provide service to customers by reviewing the services offered and crosssell...