Manager, Member Events

7 days ago

Ottawa, Canada Children's Healthcare Canada Full time

**In general, the Manager, Member Events is responsible for coordinating and evaluating timely, dynamic, and responsive events and services for Children’s Healthcare Canada members.**

**The Manager, Member Events is critical to the success of Children's Healthcare Canada member events and services, which are designed to**:

- Share evidence (from research, practice, health systems leadership, lived experience, and policy) and resources, to inform and accelerate the implementation of high-quality child-, youth-, and family-centred care, wherever it is delivered
- Position the Association as a trusted source of evidence and expertise regarding children’s health, healthcare, and health systems

The Manager, Member Events is typically responsible for the following:.
- Children’s Healthcare Canada Annual Conferences, a flagship event for members and strategic partners
- Pop-up events, smaller, more focused, timely, relevant, and high-value events, designed to advance the sharing of just-in-time information, research, and other evidence to inform healthcare system improvements for children and youth
- SPARK Knowledge Mobilization Program, includes a robust suite of products, services, and supports, e.g.:

- SPARK: Conversations, a monthly podcast series for health system leaders and policymakers

SPARK: Impact, a knowledge mobilization consultation and support service for child health researchers, research institutes, and networks
- SPARK learning calendar
- SPARK: Live webinar series

**For this maternity leave contract position, the Manager, Member Events, works in close collaboration with the Senior Advisor, Knowledge Mobilization, and other colleagues, and will be responsible for**:

- Annual Conferences 2024 & 2025

Children’s Healthcare Canada changed the timing of the Annual conferences from Fall to Spring necessitating the delivery of two annual conferences during this maternity leave contract. This contract position will be responsible for leading and/or supporting the planning and implementation of both Annual Conferences.
- Leading all logístical aspects of planning and development of the Annual Conference 2025 (Ottawa, April 11-15) including
- Budget - Creating, monitoring, reporting, and identifying associated risks
- Sponsorship - developing the sponsorship prospectus; identifying, engaging, and negotiating with potential sponsors,
- Vendor management (e.g., Conference venue, AV, platform, app) - Identifying potential vendors, RFP and proposal review and recommendations, and collaborating with selected vendors
- Content (especially, concurrent sessions and posters) - Establishing and managing the abstract process, issuing call(s) for abstracts, engaging a review committee to review and select abstracts, providing orientation and support to new abstract reviewers
- Pre-conference meetings or sessions - Coordinating these events, liaising with meeting organizers, arranging AV and other supports, issuing invoices as required
- Evaluation - Developing evaluation tool, coordinating the process, following up as required
- Supporting the planning and delivery of Annual Conference 2024 (St. John’s, NL, October 20-22)
- Content - Engaging with abstract authors to ensure timely receipt of submissions and related assets, and responding to questions
- Awards - Facilitating and managing the work of the member-led Awards Committee, managing the awards voting process, contacting winners, and purchasing the awards
- Virtual elements - Supporting the Manager, Brand & Digital Communications to deliver all aspects of the virtual portion of the conference
- Pop-up events
- Coordinating the delivery and evaluation of a 5-part virtual pop-up series of webinars (May - November 2024) to support a SPARK: Impact project related to gender-affirming care for youth and young adults
- SPARK: Knowledge Mobilization Program
- Managing and improving all aspects of the Program, in collaboration with the Senior Advisor, Knowledge Mobilization, including
- Program components - Coordinating, tracking, maintaining assets for, engaging speakers, promoting, reporting on, and evaluating Program elements, including
- SPARK: Conversations podcasts (monthly)
- SPARK: Impact Program and related services and supports (ongoing)
- SPARK: Learning calendar - maintain learning calendar and work with colleagues to guide SPARK learning series
- SPARK: Live webinars (as opportunities arise)
- SPARK: Conversations Podcasts (and possibly SPARK Live Webinars) (as the live producer)
- Additional duties as assigned
- As is often the case when working as part of a small team, this role may include ad hoc tasks and responsibilities not listed on this profile.
- Many tasks or assignments may include support for or informal reporting to other Children’s Healthcare Canada team members.

**Core competencies**:
At Children’s Healthcare Canada, every team member is expected to demonstrate:

- Professionalism: Demonstrate professionalism in all inte

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