Account Manager

2 weeks ago


Orillia, Canada eCapital Full time

**Who We Are**

eCapital Freight Factoring is the fastest growing freight factoring company in North America. We are innovators and revolutionaries in our industry, determined to deliver best-in-class products and service. Our industry leading team provides financial support to transportation companies in Canada and the USA. We are looking to add a member to our Customer Service team

**Who You Are**

eCapital is currently seeking a bilingual Account Manager who is fluent in both Spanish and English to join our team in our **Orillia Ontario **office. At eCapital, our employees are the base of our business, and dynamic employees enable us to service our clients in the most exceptional manner.

**The hours for this position are 9am-5pm, Monday-Friday.**

**As an Account Manager, you will work closely with our clients to help them with their financial needs by providing advice, solutions, and overall account management**. **You will be responsible for a high level of correspondence with our clients on a daily basis.**

**Responsibilities**
- Approving and processing client funding
- Providing accurate management of held and/or denied invoices
- Evaluating/mitigating financial exposures and/or risk related to client invoice purchases
- Facilitating customer compliance
- Providing exceptional customer service and support with a positive, professional attitude

**Skills and Experience**
- Ability to prioritize tasks and client inquiries
- Ability to spot, take ownership, and solve problems
- Strong attention to detail with an ability to spot errors
- Highly accurate math/accounting skills
- Customer service orientation with an ability to remain focused and friendly
- Proficient in Microsoft Office
- Previous call center experience is an asset
- Fluent in Spanish and English

**Qualifications**
- Post-Secondary education in Business or a related field is preferred

**We Bring**:

- Salary: $20.50 per hour
- Annual Bonus Incentives
- Vacation & Sick Time
- Health, Dental, and Life Benefits
- RRSP Matching
- Abundant professional development opportunities at a growing and thriving and Fintech Company

**Job Type: Permanent Full-time, In Office**

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