Ax Systems Administrator
3 weeks ago
The AX Systems Administrator plays an essential role in maintaining operational excellence, critical thinking and problem solving daily tech challenges. As a result, you have an excellent ability to **grow talent** in our business through developing best practices and leadership with cross functional stakeholders. You know how to **be curious** about their opportunities and how to **be real** with feedback and support. The AX Systems Administrator brings a strong understanding of Microsoft core infrastructure, experience with Enterprise Change Process and Change Control.
As a growing business, Lush needs people that can **adapt and evolve** to the needs of our business. Our Lush staff **live with purpose**, finding their personal value connection with the values of our business, bringing their work and life paths into one holistic journey.
Reporting to the Manager, Business Systems & Innovation, the AX Systems Administrator undertakes the following
**RESPONSIBILITIES**:
- Manage Microsoft Dynamics AX 2012 administration & day to day system support
- Manage Microsoft ERP code deployment
- Support day to day Enterprise Application(s) including Terminal Server / Citrix client access
- Administration and maintenance of systems, servers and environment in a multi-site network infrastructure
- Management of AX environment backups and backup policy
- Ensure incident response and management protocols and processes are consistently followed
- Conduct root cause analysis on recurring business impacting incidents
- Maintain server infrastructure to support business requirements and established service levels
- Work with vendors, partners and other technical resources to resolve system bugs
- Install hotfixes and cumulative updates, as required
- Monitor network devices performance, analyze data flow and make recommendations as needed
- Ensure disaster recovery plans and solutions are in place and kept up-to-date
- Drive continuous improvement and best practice administration and support key assigned corporate IT infrastructure areas
You bring the following** QUALIFICATIONS**:
**Required**:
- 5+ years of Applications Administration (minimum of 3 years in AX Administration)
- Post-secondary education required or equivalent in Business, Accounting, Management Information Systems, Supply Chain Management or related field
- Strong understanding of High Availability environments, System Security and Disaster Recovery
- Working Knowledge of Dynamics AX Architecture and layers
- Knowledge of promoting development objects during build and test activities using XPO's, models and model stores and deploying/Copying new AX environments
- Knowledge of implementing/administration various AX ISV Solutions
- Proficient in following modules - Financial Management, Manufacturing, Inventory Management, Multi-Site and International, Sales and Marketing, Logistics
- Strong organizational, writing, interpersonal and communication skills
- Exceptional attention to detail and committed to a high degree of accuracy
- Possess excellent time and project management skills
- Creativity and demonstrated ability working in a fast-paced environment with a high degree of change
- Ability to work efficiently under pressure and effectively multi-task
**Preferred**:
- Experience working with cloud technologies (Office 365, Azure/AWS/Google Cloud)
- Programming knowledge/scripting experience for automation (Python/PowerShell)
- Familiar with agile system administration methodologies
- Certifications in ITIL, MCSA, CCA, VCP
- Experience working in a manufacturing and/or retail business
Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer.
**_ We're 10% Employee Owned_**_ - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well._
**#LI-IS1**:
**Recruitment Process Overview**:
**Best of luck on your job search, and don't forget to follow us to learn more**
- We Are Lush_
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- Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many _diverse First Nations, Inuit and Métis peoples._
- Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: _Calls to Action #92_. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in ally ship with Indigenous People everywhere, including staff, customers and with leadership fro
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