Warehouse Manager, Scotiabank Arena

2 days ago

Toronto, Canada MLSE Full time

Company Description

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

**Job Description**:
As a valuable member of the Food & Beverage Warehouse team, you will oversee and lead the overnight warehouse team at Scotiabank Arena, ensuring the delivery of winning fan service to all guests. Your leadership, passion and commitment to teamwork will contribute to inspiring others, ensuring our vision that is integral to our business.
- Lead the Food and Beverage Warehouse team at Scotiabank Arena with the assistance of the Part-Time Supervisor team.
- Provide leadership and direction by managing standards of quality, service, and safety for the Food and Beverage department.
- Supervise, train, develop and empower the Warehouse team.
- Oversee accuracy and efficiency of inventory and orders using Inventory System.
- Oversee the distribution of product overnight, pre-event
- Ensures timely and friendly service to internal customers with a “do what it takes” approach.
- Resolve discrepancies quickly and effectively.
- Oversee the administrative functions pertaining to hiring, scheduling, payroll, performance reviews, coaching, counseling and discipline, posting of invoices, transfers and inventories.
- Ensure compliance with all related regulations such as those pertaining to Health & Safety and AGCO.
- Adhere to MLSE service standards and policies.
- Lead by example in team management and development, using a “one team” approach; ensure departmental professionalism and winning vision are intact.

**Qualifications**:
- Previous Management experience in unionized and/or warehouse environment is preferred
- Must be available to work evenings, weekends and holidays
- Work in compliance with the provisions of the Occupational Health & Safety Act Trained in W.H.M.I.S.
- Intermediate to advanced skills using Excel, Word and Inventory Control Software
- Ability to communicate, motivate and lead effectively
- A proactive approach toward day-to-day activities and shifting demands
- An ongoing awareness and responsiveness to client satisfaction
- Must be able to stand and walk for a prolonged period of time during a shift
- Must be able to work in various work conditions, dealing with heat or cold, indoors and outdoors

Additional Information
- We thank all applicants for their interest, however, only those selected for an interview will be contacted._

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