Client Service Representative

2 weeks ago


Greater Sudbury, Canada Science North Full time

When the most frequent assessment of your organization is ‘that’s really cool’, you know you’re in the right business. Our ‘really cool’ organization currently has a unique and exciting opportunity for just the right individual. Does giving exceptional customer service that makes people say “I definitely want to work with this group again” truly excite you? Do you love creating wonderful experiences for your clients? If this sounds a lot like you, this might just be your dream job. Science North boasts some of the most unique and sought-after event venues in the city and we are currently looking to fill the role of Client Service Representative - Special Functions to ensure those events run smoothly and our clients have an exceptional experience.

**Position highlights**:

- Respond to inquiries and meet with potential clients to show our venues, and sell them on the perfect spaces to make their event memorable
- Lead set up for events and functions, greet clients and ensure client needs are met
- Remain on-hand at events and exercise sound judgment to manage any unforeseen issues when required
- Liaise with internal and external contacts to coordinate successful execution of events
- Maintain inventory of Special Functions equipment and report any issues to management
- Support administrative initiatives such as surveys, promotional campaigns, and ongoing client correspondence
- Participate in sales discussions and work with the team to achieve departmental sales targets

Science North is grateful to work with First Nations across Northern Ontario and we give thanks to the Indigenous Peoples who have cared for this land since time immemorial. We pay respect to their traditions, ways of knowing, and acknowledge their many contributions to innovations in Science, Technology, Engineering, and Mathematics, past and present. We also recognize the Métis Nation of Ontario for their historic and ongoing contributions. Science North commits to deepening engagement, relationships and partnerships in order to advance truth and reconciliation, honour and reflect Indigenous ways of knowing, grow economic opportunities, and collaborate with Indigenous peoples as partners in order to inspire all people to be engaged with science in the world around them.

Science North is a registered charity
Science North is an agency of the Government of Ontario



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