Service Manager

2 weeks ago


Dundas, Canada WPE Equipment Full time

Service Manager at WPE Landscape Equipment

**Company Description**:
WPE Landscape Equipment is a leading provider of high-quality landscape equipment, serving professionals and homeowners alike. We are committed to delivering exceptional products and services to our customers.

**Position Overview**:
**Key Responsibilities**:

- Manage the day-to-day operations of the service department, including scheduling, staffing, and inventory management
- Ensure that all repairs and maintenance are completed in a timely manner and meet quality standards
- Provide technical support and training to service technicians
- Develop and implement processes to improve efficiency and customer satisfaction
- Maintain accurate records of service transactions and inventory levels
- Collaborate with other departments to ensure seamless operations

**Qualifications**:

- 3+ years of experience in equipment service and repair
- Previous experience in a management or supervisory role
- Strong technical knowledge of landscape equipment
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and manage multiple priorities
- Proficiency in Microsoft Office and other relevant software

**Benefits**:

- Competitive salary
- Paid time off

**Salary**: $75,000.00-$90,000.00 per year

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- service advisor: 3 years (preferred)
- Customer service: 3 years (preferred)

Work Location: In person



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