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Customer Experience Associate

3 weeks ago

Prince Albert, Canada FFUN Group Full time

**Customer Experience Associate**

**DriveNation, Prince Albert**

**Work Schedule Details**:Full Time, 40 hours/week, Monday-Saturday (5 days a week with 1 day off between Monday and Friday)**

Our DriveNation of Prince Albert is hiring a **Customer Experience Associate** FFUN is one of the fastest growing automotive and recreational groups in the country, just check out our Glass Door Reviews Our 4.5 STARS are telling... with offerings like opportunities for learning, development and advancement paired with an incredible workplace culture. A little about us... **we work hard and play hard; **our people are the heart of our business**. So, if you are looking for a career and not just a job, **read on**... you're in the right place

This job is not for a car salesperson. We’re looking for those who are the walking definition of customer service, which means you...

**To succeed, we are looking for someone who**:

- Love to create the best guest experience, you proactively engage with a friendly "hello, my name is... and it would be my pleasure to help you"
- Are a relationship builder, go on... bring that positive energy of yours to answer questions, offer helpful information and above all - listen to your customers' needs
- Set the bar high, you pride yourself in offering high standards of service and brings along a sprinkle of healthy competition
- Are self-driven and possess a go-getter attitude
- Traditional sales folks that are cut-throat can move along from here, at FFUN, we are a team and champion one another to be their best

**Benefits**
- We offer a comprehensive training program and a base salary of $3000 per month + performance bonus
- Employee discounts on vehicles, our services, repairs, parts
- Fabulous health, dental, life insurance and pension program offerings
- Keep in tip-top shape with a healthy corporate gym membership discount

**What am I doing?**
- Assist customers in selecting a vehicle by asking questions and listening carefully to their responses, providing a memorable customer buying experience every time.
- Describe all optional equipment available for customer purchase.
- Build strong rapport with customers.
- Perform high-quality, professional, and a knowledgeable presentation and demonstration of new/used vehicles.
- Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards.

**_ **In order to be fully considered, please make sure you complete all the questions from the questionnaire. Thank you_**

**We are defined by our core values**:
Driven to Grow

Team Player

FFUN Attitude

Down to Earth