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Support Worker

4 months ago


Pictou, Canada The John Howard Society of Nova Scotia Full time

**About Us**:
The John Howard Society of Nova Scotia (JHSNS) has been actively serving our communities since 1950. Our mission is effective, just and humane responses to the causes and consequences of crime. We work collaboratively with clients, government and community agencies to support individuals and families who have come into conflict with the law or who are at risk of becoming involved with the criminal justice system. Our core activities include direct service provision, community education, research and resource development and advocacy. We seek capable, dedicated people to join our team and engage in this exciting and rewarding work.

The Support Worker (SW) reports to the Housing Team Lead or in their absence, the Halifax Regional Director. The SW works closely with the Housing Caseworker to deliver a wide array of support and services to people identifying as male, who are experiencing shelter insecurities, into the Berma’s Place program, supportive/ transitional housing program. The SW follows the lead provided by Housing Caseworker to best support each participant’s success with stabilizing in community and working towards becoming housing ready, then moving into independent housing. The SW also engages in onsite duties and responsibilities for maintaining the property (house and yard), which typically includes facilitating client participation in these activities. Our primary goal is to promote and support success with (re)integrating to the community, while meeting criminogenic needs as determined by risk/needs assessment. This will be performed through intensive supportive case management and on site housing support, including support planning and advancement, daily contact with participants, and collaboration with community partners. The John Howard Society uses an anti-oppressive framework to support the identification, prioritization, and planning of appropriate case management for criminalized, male-identifying individuals.

Multiple positions available

**General Accountability**:

- Responsible for utilizing the Social Determinants of Health to provide systems navigation and integration support to criminalized men, including men exiting incarceration.
- Help clients navigate systems barriers and support connection with appropriate community resources and support networks while employing a lens that is trauma informed and culturally sensitive.
- Provide community leadership with cultural humility/competency for working with clients. The incumbent must possess a firm understanding of corrections, the criminal justice system and support services and resources available in the Northeast Region.
- Work in close coordination and collaboration with provincial Dept. of Justice, Dept. of Community Services, Mental Health & Addictions, relevant culturally-specific agencies, and other agencies to engage in intensive, supportive case management processes.

**Working Conditions**:

- Rotational Shift Work, including weekdays, evenings, weekends, and holidays. On-call duties (scheduled or as needed).
- The position requires moderate amounts of walking, climbing stairs, standing, sitting, lifting, carrying, and both scheduled and unscheduled interactions with clients and service providers.
- The position requires planning, patience, assertiveness, flexibility and strong time-management skills.
- Occasional travel within or beyond Pictou County may be required.
- Training may require attendance on days you are not usually scheduled to work (i.e. out of your regular shift rotation).

**Specific Duties & Responsibilities**:
This is not intended to be an all-inclusive list of the duties and responsibilities of the position, rather it provides a general overview.
- Work under guidance of the Housing Caseworker (HC) and Housing Team Lead to advance client support plans.
- Work closely with a variety of government and community partners. You may also work with newly released clients to facilitate admissions, intake and assessment processes to ascertain their individual needs, interests and goals.
- Support reporting duties specific to the Housing Team, including use of HIFIS and JHS reporting documentation. Maintain thorough and current records.
- Tracking/Maintaining house inventory and restocking necessary supplies for caseload (i.e. food, personal hygiene items, clothing, harm reduction supplies).
- Facilitate life skill development for clients to assist in building sustainable skills to maintain long-term, independent housing. Some areas may include but are not limited to budgeting, healthy living, cleaning/maintaining space, and landlord/roommate relations.
- Work collaboratively and diligently with other team members, including participation and facilitation of in-house programs. Oversee and support house chore schedules, activities and programs (ex: dishes, cleaning common areas, yard maintenance, teaching clients to cook, etc.).
- Seek out and engage in opportunities for donations which will b