Services Manager

4 weeks ago

Sherbrooke, Canada Staples Full time

**À propos de nous**

Staples/Bureau en Gros est l’Entreprise du travail et de l’apprentissage; nous sommes des partenaires dynamiques et inspirants pour nos clients et les collectivités dans lesquelles nous vivons. Chez Staples/Bureau en Gros, nous inspirons les gens à travailler plus intelligemment, à apprendre davantage et à évoluer tous les jours. Nous recherchons des personnes curieuses, accueillantes, passionnées et qui aiment trouver des solutions.

Si cela vous décrit, nous pourrons travailler, apprendre et évoluer ensemble.

**Nous formons une équipe inclusive et diversifiée**

Staples/Bureau en Gros établit un environnement de travail inclusif et diversifié. Nous accueillons, valorisons et tirons profit des perspectives et des apports qui viennent de contextes qui peuvent varier selon la race, le sexe, l’orientation sexuelle, l’identité et l’expression de genre, le mode de vie, l’âge, la formation scolaire, l’origine nationale, la religion ou la capacité physique. Si vous avez une incapacité ou un besoin particulier exigeant une adaptation, veuillez nous en aviser.

**Quelques-unes des tâches**

En tant que directeur des services, vous avez la responsabilité de favoriser notre culture « travailler, apprendre et évoluer » pour nos clients et nos associés. Vous êtes responsable d’atteindre des résultats commerciaux grâce à une gestion et une exécution efficaces des services du magasin : caisse, Centre de solutions (impression, marketing numérique, expédition) et services de technologie. Vous êtes un expert en encadrement : vous attirez, formez et perfectionnez les associés pour qu’ils deviennent des partenaires dynamiques et inspirants dans tous les secteurs de l’entreprise. Vous apportez l’excellence en expérience client à Bureau en Gros. Vous et votre équipe trouvez des moyens d’inspirer nos clients, vous renforcez la fidélité et la confiance, et vous ajoutez de la valeur de façon significative pour les clients afin de les aider à travailler, à apprendre et à évoluer.

**Plus précisément, vous devrez**:

- Maximiser la croissance des ventes dans le Centre de solutions du magasin, y compris la caisse, le Centre de solutions et les services de technologie.
- Gérer la coordination et l’exécution des services, et maximiser la productivité du service.
- Surveiller les marchandises utilisées en magasin.
- Assurer la direction de l’équipe par l’embauche, l’intégration, l’encadrement et le perfectionnement.
- Fournir de l’aide aux caisses aux associés à la caisse pour assurer une expérience client positive.
- Assurer la propreté générale pour une expérience positive des clients et des associés.
- Être responsable de l’utilisation sécuritaire et appropriée de tout l’équipement du magasin.
- En tant que directeur en magasin, vous êtes responsable d'inspirer et d'engager l'équipe et d'assurer une communication bidirectionnelle efficace.
- Diriger, encadrer et gérer l'excellence opérationnelle et les normes en magasin pour vos services.
- Soutenir les initiatives et les programmes de la protection des biens.
- Veiller à ce qu’un environnement propre et sûr soit toujours au premier plan en accordant la priorité absolue à votre sécurité ainsi qu'à celle de vos collègues et de nos clients.

**Les Qualifications**:
**Quelques prérequis**:

- 3 ans d'expérience en gestion de la vente au détail ou des services (ou tout autre secteur axé sur l'expérience client)
- Diplôme d'études secondaires et d’études postsecondaires de préférence.
- Expérience éprouvée à atteindre l’excellence du service à la clientèle et des résultats de vente
- Aisance avec la technologie
- Capacité d’être un partenaire dynamique et inspirant pour nos clients et nos associés
- Curiosité
- Accessibilité
- Passion Capacité de trouver des solutions

**Quelques-uns de vos avantages**:

- Programme de rabais des associés
- Régimes de soins médicaux et dentaires
- REER/RPDB
- Primes de rendement
- Programmes de formation et de perfectionnement
- Et plus

**Renseignements supplémentaires**
- Un certain effort physique et la manœuvre d'équipement/de machines sont nécessaires pour exécuter nos normes de marchandisage et pour maximiser notre expérience client.
- Le titulaire sera exposé à des niveaux sonores modérément bruyants en raison du fonctionnement de l’équipement d’impression.
- Le titulaire doit se tenir debout pendant des périodes de temps. Cette situation se présentera lorsqu’il traitera diverses commandes. Obligation de travailler selon un horaire variable pour répondre aux besoins de l'entreprise. Ceci inclut le travail le soir et en fin de semaine.

  • Service manager

    4 weeks ago

    Sherbrooke, Canada IGA Full time

    Service manager Full-Time Number of hours per week : between 40 and 40 Shift : ...

  • Service manager

    4 weeks ago

    Sherbrooke, Canada Independent Grocers Alliance Full time

    Number of hours per week : between 40 and 40Shift :Day, Evening Become a service manager Are you curious to learn more about food, are you motivated and resourceful? In your family you are considered the one who plans and coordinates activities? Then this job should interest you! You may be wondering if you can apply...

  • Service manager

    4 weeks ago

    Sherbrooke, Canada Independent Grocers Alliance Full time

    Number of hours per week : between 40 and 40Shift :Day, Evening Become a service manager Are you curious to learn more about food, are you motivated and resourceful? In your family you are considered the one who plans and coordinates activities? Then this job should interest you! You may be wondering if you can apply...

  • Service manager

    4 weeks ago

    Sherbrooke, Canada Independent Grocers Alliance Full time

    Number of hours per week : between 40 and 40Shift :Day, Evening Become a service manager Are you curious to learn more about food, are you motivated and resourceful? In your family you are considered the one who plans and coordinates activities? Then this job should interest you! You may be wondering if you can apply...

  • Service manager

    6 days ago

    Sherbrooke, Canada Independent Grocers Alliance Full time

    Number of hours per week : between 40 and 40Shift :Day, Evening Become a service manager Are you curious to learn more about food, are you motivated and resourceful? In your family you are considered the one who plans and coordinates activities? Then this job should interest you! You may be wondering if you can apply...

  • Manager, IT Client Services

    1 month ago

    Sherbrooke, Canada Raymond Chabot Ressources humaines inc. Full time

    Do you have excellent interpersonal skills? Are you recognized for your leadership and customer service? This opportunity is for you! Bishop’s University is looking for an experienced and bilingual Manager, IT Client Services to join their team! **You are looking for an employer offering**: access to a comprehensive insurance program; access to an...

  • Customer Service Manager

    4 weeks ago

    Sherbrooke, Canada National Bank of Canada Full time

    As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professionally. You'll play a leadership role by helping the Branch Manager make sure your branch functions smoothly and by listening to and coaching your employees...

  • Service manager

    4 weeks ago

    Sherbrooke, QC, Canada Independent Grocers Alliance Full time

    Number of hours per week : between 40 and 40 Shift :Day, Evening Become a service manager Are you curious to learn more about food, are you motivated and resourceful? In your family you are considered the one who plans and coordinates activities? Then this job should interest you! You may be wondering if you can apply if... You have 2 years experience...

  • Social Services Worker

    5 days ago

    Sherbrooke, Canada Centre intégré universitaire de santé et services sociaux de l'Estrie - Centre hospitalier universit Full time

    Work Term: Permanent - Work Language: French - Hours: 35 hours per week - Education: Bachelor's degree - Experience: Experience an asset **Work site environment**: - Child welfare - Personal and social adjustment and health (substance abuse, gambling, behaviour disorders) - Palliative care - Early intervention programming for at-risk youth - Programs...

  • Assistant Department Manager

    2 weeks ago

    Sherbrooke, Canada IGA Full time

    **Assistant department manager**: Full-Time Number of hours per week : between 32and40 Shift : Day, Evening Availability : Anytime **Become an assistant department manager!** Are you curious to learn more about food, are you motivated and resourceful? In your family you are considered as the one who is always available to help others? Then this job...

  • Assistant Department Manager

    3 weeks ago

    Sherbrooke, Canada IGA Full time

    **Assistant department manager**: Full-Time Number of hours per week : between 32 and 40 Shift : Day, Evening Availability : Anytime **Become an assistant department manager!** Are you curious to learn more about food, are you motivated and resourceful? In your family you are considered as the one who is always available to help others? Then this job...

  • Assistant Department Manager

    4 weeks ago

    Sherbrooke, Canada IGA Full time

    **Assistant department manager**: Full-Time Number of hours per week : between 40 and 40 Shift : Day Availability : Weekdays **Become an assistant department manager!** Are you curious to learn more about food, are you motivated and resourceful? In your family you are considered as the one who is always available to help others? Then this job should...

  • Assistant department manager

    1 week ago

    Sherbrooke, Canada Independent Grocers Alliance Full time

    Number of hours per week : between 40 and 40Shift :Day, EveningAvailability :AnytimeBecome an assistant department manager!Are you curious to learn more about food, are you motivated and resourceful?In your family you are considered as the one who is always available to help others?Then this job should interest you! You might be wondering if you can apply...

  • Assistant department manager

    1 week ago

    Sherbrooke, Canada Independent Grocers Alliance Full time

    Number of hours per week : between 40 and 40Shift :Day, EveningAvailability :AnytimeBecome an assistant department manager!Are you curious to learn more about food, are you motivated and resourceful?In your family you are considered as the one who is always available to help others?Then this job should interest you! You might be wondering if you can apply...

  • Assistant department manager

    1 week ago

    Sherbrooke, Canada Independent Grocers Alliance Full time

    Number of hours per week : between 40 and 40Shift :Day, EveningAvailability :AnytimeBecome an assistant department manager!Are you curious to learn more about food, are you motivated and resourceful?In your family you are considered as the one who is always available to help others?Then this job should interest you! You might be wondering if you can apply...

  • Fashion Retail Visual Merchandiser

    1 month ago

    Sherbrooke, Canada POWERHOUSE RETAIL SERVICES Full time

    We are currently recruiting for an independent contractor to fill the role of ‘**Retail** **Visual Merchandiser**' in **Sherbrooke, QC **area. To complete service calls in the Marks Work Warehouse, and other Retailers. This opportunity offers **flexible part-time hours** (no weekends or evenings) throughout the week (Monday through Friday) with the...

  • E-commerce Manager

    5 days ago

    Sherbrooke, Canada Pébéo Full time

    E-Commerce Manager PEBEO is a family-owned manufacturer of Fine Arts and Creative Leisure products, based in Gemenos, France, led by four successive generations. For more than 100 years, PEBEO has been committed to its mission to create and innovate in the field of colors and to make artistic practices available to as many people as possible. From Creator...

  • Community Manager

    1 month ago

    Sherbrooke, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** As a community leader, you are responsible for overall performance of 3 to 4 RBC branches of varying sizes and complexity within the community. Your priority is to lead your branches and work very closely with RBC partners to acquire clients, grow market share, grow our brand, deliver exceptional client...

  • Operations Assistant Manager

    1 month ago

    Sherbrooke, Canada Walmart Canada Full time

    **Position Summary... **:To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. **What you'll do...**: 1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management...

  • Wealth Management Advisor

    2 weeks ago

    Sherbrooke, Canada Desjardins Full time

    As a wealth management advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your role is to listen to members’ and clients’ needs, offer them advice that fits their financial situation and help them choose appropriate solutions to meet their...