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Retail Sales Associate

3 months ago

Winnipeg, Canada The Sobr Market Inc. Full time

**About Us**:
The Sobr Market is a premier destination for non-alcoholic beverages in Winnipeg, offering a wide range of non-alcoholic alternatives for those looking to enjoy refreshing and exciting options without alcohol. Our mission is to provide a diverse selection of high-quality beverages that cater to the needs and preferences of our customers.

As a Retail Sales Associate at The Sobr Market, you will play a vital role in creating a welcoming and informative shopping experience for our customers.

You will be responsible for:

- helping customers explore our extensive selection of non-alcoholic beverages,
- providing product recommendations based on customer preferences and requests,
- providing education on the non-alcoholic industry as required,
- offering samples as appropriate,
- ensuring customers leave with a positive and informed experience.

**Key Responsibilities**:

- Greet and assist customers in a friendly and approachable manner.
- Provide expert guidance on our range of non-alcoholic beverages, including dealcoholized wine, non-alcoholic beer, zero proof spirits, alcohol-free cocktails, and many alternative options that do not mimic alcohol counterparts.
- Maintain a clean and organized store environment, including shelves, displays, and the checkout area.
- Operate Point of Sale and handle transactions accurately.
- Keep up-to-date with product knowledge, promotions, and special offers.
- Fulfill pick-up orders placed online or over the phone.
- Restock shelves and maintain inventory levels.
- Address customer inquiries and resolve any issues or concerns promptly.
- Assist with store opening and closing procedures.
- Collaborate with the team to achieve sales targets and provide exceptional customer service.
- Opportunity to work special events/markets/festivals.

**Qualifications**:

- Previous retail sales experience - minimum 2 years.
- Knowledge and interest in non-alcoholic beverages is preferred.
- Strong interpersonal and communication skills.
- Exceptional customer service and problem-solving abilities.
- Ability to work in a fast-paced environment.
- Team player with a positive and inclusive attitude.
- Strong attention to detail and maintaining high standard of expectations.
- Reliable and punctual.
- Ability to carry restock product up/down stairs.
- Must be able to lift and carry up to 50lbs independently.

**Benefits**:

- Competitive hourly wage.
- Employee discounts on product.
- Opportunities for growth and advancement within the company.
- A supportive and inclusive work environment.

**Job Type**: Part-time

**Salary**: $15.30-$16.00 per hour

Expected hours: 15 - 20 per week

**Benefits**:

- Store discount

Flexible Language Requirement:

- French not required

Shift:

- Day shift

Work setting:

- Specialty store

Application question(s):

- Are you available for the proposed shift schedule:
Tuesdays: 12:00PM - 5:00PM
Thursdays: 12:00PM - 7:00PM
Saturdays: 12:00PM - 5:00PM

**Experience**:

- Customer service: 2 years (required)

Work Location: In person

Expected start date: 2024-04-15