Anejo Banff Host/hostess

3 weeks ago

Banff, Canada Franworks Group of Companies Full time

**AÑEJO RESTAURANT**
Bienvenido to Añejo, the home of Canada’s Largest Selection of Tequila. Saying that we’re passionate about tequila is an understatement. We’re tequila experts. For years we’ve pursued our assortment, learning about Mexican culture along the way. We’ve acquired knowledge of fresh-made Mexican cuisine and Central Western Mexico-inspired décor. Through countless hours of visiting distilleries and absorbing the knowledge and passion of Mexican people, we’ve become what Añejo is today: iconic.
We call ourselves tequiliers. We love learning about tequila almost as much as we love teaching our team members and guests about this great spirit
**Job Title**
Host / Hostess
**What You’ll Do**:
You will report to the General Manager or Assistant General Manager. You will:

- Maximize guest experience and restaurant profitability by curating and organizing reservations, and mandating guest traffic through the front door.
- Provide direct reporting to management regarding organization and flow of reservations.
- Co-ordinate with floor leadership, and management team to maximize server efficiency.
- Call all reservations to confirm attendance numbers, and reaffirm company policies (Out times, Gratuities, seating preferences etc.)
- Curate the organization of reservations to maximize restaurant efficiency and profit.
- Direct large reservations to the Administrative and Events Manager.
- Create a positive, welcoming environment for all guests.
- Ensure company mandated advertisement is being accurately presented (Feature menus, Sandwich boards, happy hour etc.)
- Ensure cleanliness of the restaurant by communicating with management, serving, and support staff.
- Be responsible for complying with local health and safety codes, emphasizing on fire safety and capacity.
- Be responsible for communicating to management team, and serving staff about intoxicated guests entering the building, and promoting proper actions to ensure safety of the guests.
- Live our core value: Taking Care of People.

**Who You Are**:

- You are a genuine, personable, vibrant, and team-oriented individual.
- You pride yourself on your customer service skills, your ability to make people feel at home, your reliability, and your ability to “keep upbeat” even during the busiest shifts.
- You are solution focused and resourceful - you think on your feet effectively to find resolutions to situations.
- You manage time effectively through planning and multitasking without skipping a beat.
- You are a great communicator, both in person and on the phone/online.
- You are easily coachable and see feedback as an opportunity to keep improving your skills and abilities.
- You might have future aspirations to be employed as Store Management or in our Corporate team.

Location: 111 Banff Avenue, Banff, Alberta T1L 1J3

**Please not we do not provide staff accommodation**

**Job Types**: Full-time, Part-time
Part-time hours: 40 per week

**Salary**: $15.00-$18.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person

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