Host

1 week ago

Banff, Canada FAIRMONT Full time

Company Description

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

**Job Description**:
**Host**

As Host/Hostess you will act as our ambassador, ensuring guest’s first point of contact sets their expectations for exceptional service and cuisine in our venues.

**What is in it for you**:
Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500 - lifetime), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
Opportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with Accor

**What you will be doing**:

- Complete Daily Operations ( i.e. opening and closing duties, daily cleaning, dining room and patio preparation, moving and arranging tables and chairs, reservation bookings, confirmations and cancellations, coordinating FOH and BOH with regards to services, guests, allergies, VIPs, etc.)
- Meet, greet and seat guests and maintain daily floor plans to suit forecasted guest and staffing levels
- Maintaining an extensive knowledge of menu items, beverage offerings and restaurant operations and assist servers and food porters as needed

**Qualifications**:
**Your experience and skills include**:

- Must have Pro-Serve Certification
- Previous food and beverage experience required
- Previous Open Table or similar reservation system experience an asset
- Knowledge of food, wine and beer an asset
- Must be able to lift and carry up to 40+lbs and be able to be on your feet for 8 hours or more

**Your team and working environment**:

- Fast-paced, upscale, luxury hotel
- Close proximity to multiple ski resorts
- Hospitality employees worldwide making this a great place to develop lifelong connections

Additional Information

**Our commitment to Diversity & Inclusion**:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor? **We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

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