Program Development Associate

3 weeks ago


Belleville, Canada Quinte Health Full time

Company Bio
Our family of four hospitals play an integral role in improving lives and creating healthier communities. We work together as one team across our hospitals to provide local and regional health care services, and also work in partnership with our communities to improve access to high-quality care, close to home. We are incredibly fulfilled by the work that we do, and proud of our dynamic teams of staff, physicians and volunteers who care deeply about our patients, and each other. We don’t just serve our communities; we are part of them. We live here, raise our families here and, quite often, retire here in the community that we love. Quinte Health is always looking for compassionate, dedicated people to join our team. We have a wide range of exciting roles, some which involve working across more than one of our hospitals, and some which are situated at just one hospital.
Position Summary
The Program Development Associate assists in the development of the Patient & Caregiver Leadership Program at Quinte Health. The Associate will draft materials, research evidence-based practices, compile data, prepare reports, coordinate meetings and collaborate with the Patient & Caregiver Leader Core Team, staff and volunteers to ensure successful program development and implementation. The position may also offer additional learning opportunities supporting the Quality & Interprofessional Practice portfolios as needed. The Associate is a detail-oriented, driven individual with a passion for improving patient and caregiver experience across the health care journey. This is a full-time, 12-to-16-week summer student position.
Required
- Enrolled as a full-time or part-time student at a Canadian post-secondary education institution, including undergrad, masters, PhD or post-graduate students
- Studying in fields related to healthcare, science, technology, engineering, mathematics (STEM), business, law and/or any other program
- Excellent interpersonal, written and verbal communication skills
- Ability to work independently and respond to multiple tasks and conflicting priorities
- Highly organized with demonstrated problem solving and attention to detail
- Strong proficiency in Microsoft Office Suite
- Understanding of, or willingness to learn, principles of program development
- Knowledge of, or willingness to learn, principles of patient & caregiver engagement and leadership and person-centered care

Duties
- Draft program materials including documents, guidelines, training manuals and communications
- Assist with editing, formatting, and proofreading to ensure quality and consistency
- Outline processes and systems and document related standard work to support the development and implementation of the patient & caregiver leadership program
- Conduct research on evidence-based practices in person-centered care, patient and caregiver leadership and other relevant topics to inform program development and implementation
- Organize meetings, logistics, and communications for the Patient & Caregiver Leadership program, including scheduling meetings, preparing meeting materials, and taking meeting minutes
- Collect quantitative and qualitative data to support program development and evaluation, including surveys, focus groups, and interviews
- Prepare reports on program-related activities and outcomes, including program evaluations and performance metrics
- Assist with creating and managing program-related databases, including tracking program participation and performance metrics
- Provides other as-needed support to the Quality & Interprofessional Practice portfolio
- Perform other relevant duties as assigned

Closing Statement

Equal Opportunity

Physical Demands Analysis
Strength
- Required Rarely - lifting average 5-10 pounds’ maximum 15 pounds, carrying, pushing/pulling.

Mobility
- Required Often - prolonged sitting; and
- Required Occasionally - standing and walking on hard surfaces, bending/stooping.

Dexterity
- Required Often - prolonged fine finger movements;
- Required Frequently - gripping/grasping, eye/hand coordination; and
- Required Briefly - reaching with both hands.


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