E-commerce Order Processor

7 months ago


Langley, Canada Homes Alive Pets Full time

**Why Homes Alive Pets?**

This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff - it's a belief in a higher standard for pet care. Our stores are community hubs - somewhere to come and share an experience with your pet.

You'll immediately notice a refreshing shopping experience at Homes Alive because we take a brand-agnostic, knowledge-over-upselling approach. Rather than pushing a certain product or feeling pressured to meet sales quotas, our team's attention is solely focused on getting to know you and your pet and empowering you to make confident decisions.

**Our** **mission is to add value to every life**. When we say every life, we include guests and their pets. Employees and co-workers. Brand reps and vendors. Even our communities.

There is life all around us, and it is our mission to add value qualitatively and quantitatively. In the qualitative sense, it is our mission to elevate every life as important and worthwhile. In the quantitative sense, and in the context of our business, it is also our mission to add value, discounts, and a fair balance of price and quality for our guests. This is how we will make a positive impact in our communities and world.

**Job Title**

E-Commerce Order Processor & Shipper

**Direct Report**

Web Store Manager

**Department**

Web Operations

**Location**

19888 Langley Bypass, Unit 200 Langley, BC V3A 4Y1

**Summary**

The E-Commerce Order Processor & Shipper provide optimal customer service by ensuring all online orders are processed in an exceptionally organized and timely manner. Once an online order is placed, the E-Commerce Order Processor & Shipper picks up the items from store shelves, packs them appropriately, and completes the shipping process, which includes checking package weights and handling shipping labels.

To succeed as a E-Commerce Order Processor & Shipper & Shipper, you should have excellent attention to detail, clear communication skills, love problem solving, enjoy routine tasks, and excel working independently and as part of a team.

**Qualifications**
- 1-2 years of experience in grocery or retail.
- Experience in shipping and processing online orders is an asset.

**Core Competencies**
- **Attention to detail. **Ability to complete projects while being attentive to the smallest details.
- **Strong business acumen.** To know how to grow and develop the business by effective prioritization and critical thinking.
- **Resilience**. Ability to remain calm and navigate through high stress situations.

**Behaviour & Skills**
- Aptitude & experience with customer service
- Positive and hardworking attitude.
- Excellent time management & attention to detail.
- Excellent teamwork & collaborative abilities.
- Confident & articulate communication.
- Trustworthy & positive attitude.
- Ability to type 60 wpm.
- Capable of lifting 50lbs.

**Responsibilities**:

- Ensure all online orders are shipped within the targets set by web operations.
- Perform final quality and date checks on all products in the order.
- Check order weights against courier guidelines and split any orders that are overweight into multiple parts.
- Package products according to their type (bubble wrap for glass/ceramic/stoneware), leak proof locks for wet products, and paper for all else.
- Label packages with shipping labels and handling guides (e.g., fragile, heavy, do not use blades).
- Close shipping manifests upon order picks up by courier.
- Any other reasonable tasks required by the Web Operations Manager.

**A Day in the Life of a E-Commerce Order Processor & Shipper**

The job of a E-Commerce Order Processor & Shipper is always dynamic. On a typical workday, you will arrive for your shift and review the projects assigned to you. For each online order that comes in, you will follow a series of packing and shipping steps, including: (1) Pulling up new orders, (2) Gathering ordered products from store shelves, (3) Collecting Payments, (4) Reviewing order quality and product dates, (5) Checking order weights against courier guidelines, (6) Wrapping order products with appropriate packaging, and (7) completing each by appropriately labeling each package. Your day will be a mix of working independently and as part of the web order processing team.

**Schedule**
- Part Time (29 hours or less per week); Hours chosen at the discretion of the Web Order Manager.
- Must be available on evenings and weekend availability.

**Compensation**
- $18-22/hr. Salary is commensurate with experience.



  • Langley, Canada Homes Alive Pets Full time

    **Why Homes Alive Pets?** This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff - it's a belief in a higher standard for pet care. Our stores are community hubs - somewhere to come and share an experience with your pet. You'll immediately notice a refreshing...

  • E-commerce Salesperson

    2 months ago


    Langley, Canada LENMARK INDUSTRIES Full time

    Are you a detail-oriented **E-Commerce Salesperson** with a passion for managing seamless online transactions and delivering outstanding customer service? If you excel at coordinating all aspects of e-commerce—from order administration to fulfillment—and thrive in a fast-paced, customer-focused environment, Lenmark has the perfect opportunity for...

  • Web Order Processor

    7 months ago


    Langley, Canada Homes Alive Pets Full time

    **Why Homes Alive Pets?** This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff - it's a belief in a higher standard for pet care. Our stores are community hubs - somewhere to come and share an experience with your pet. You'll immediately notice a refreshing...

  • Web Order Processor

    7 months ago


    Langley, Canada Homes Alive Pets Full time

    **Why Homes Alive Pets?** This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff - it's a belief in a higher standard for pet care. Our stores are community hubs - somewhere to come and share an experience with your pet. You'll immediately notice a refreshing...


  • Langley, Canada Brinks Full time

    About the job Are you a talented individual who values safety, customer focus, integrity, engagement and continuous improvement? - We currently have immediate opportunities for Cash Logistics Processors at our Surrey/Langley Branch.- Working in the Brink’s Money Room and an armed environment, the Cash Logistics Processor is responsible for cash and cheque...

  • Order Picker

    3 days ago


    Langley, Canada Draft Seal Full time

    **DRAFT SEAL** **Order Picker** - Draft Seal is an independent, privately-owned manufacturing company located in Langley, BC. We are one of Canada’s leading suppliers of residential and commercial weather sealing products, door track and hardware. We have distribution locations in Mississauga, ON and Commerce, CA, as well as a network of sales reps all...


  • Langley, Canada OAK+FORT Full time

    **Warehouse Associate and Driver** We are currently hiring for a Warehouse Associate and Driver to join our Supply Chain team. **Why Oak?** OAK + FORT is a fashion and lifestyle brand that provides attainable luxuries consisting of modern essentials in full collections of womenswear, menswear, accessories, jewelry, beauty, and homeware. We are a...


  • Langley, Canada Walmart Canada Full time

    **Position Summary... **:The OMNI Department Manager will provide customer service by offering assistance to meet the customer’s shopping needs. This will be accomplished by contributing to the overall processes for Online Grocery and Walmart.ca processes directly and through follow-up with OMNI Associates. This Associate will function as part of a team to...


  • Langley, Canada E.B. Horsman & Son Full time

    **About the Team** E.B. Horsman & Son (EBH) has been in business since 1900. We are strong, nimble, and growing! EBH is proud to be a successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, and we are consistently recognized as one of Canada's Best Managed companies. We take pride in living by our core...


  • Langley, Canada Skechers Full time

    Company Description Headquartered in Southern California, Skechers has spent nearly 30 years helping men, women and kids everywhere look and feel good. Developing comfort technologies is at the foundation of all that we do—delivering stylish, innovative, and quality products at a reasonable price. From our diverse footwear offering to a growing range of...

  • Office Clerk

    7 months ago


    Langley, Canada Buy-Low Foods Full time

    **Buy-Low Foods **has an opening for an Office Clerk for our **Westcoast Produce **division located in Langley. This position is Part-Time and Temporary. **Shift A: Sundays (9:00am-1:00pm), Mondays (2:00pm-7:30pm),Tuesdays (2:00pm-7:30pm) Fridays (2:00pm-7:30pm)** **Shift B: Sundays (1:00pm-7:30pm), Wednesdays (2:00pm-7:30pm), Thursdays...

  • Office Clerk

    7 months ago


    Langley, Canada Associated Grocers Full time

    **Associated Grocers **has an opening for an Office Clerk for our Produce office division located in Langley. This position is Part-Time. **Shifts: Sundays and Mondays(9:00am-5:00pm), ,Tuesdays, Fridays and Saturdays(Off) Wednesdays (11:00am-7:30pm), Thursdays (2:00pm-7:30pm)** **Duties and Responsibilities**: - Data entry - Strong Customer service skills...


  • Langley, Canada Blueridge Produce Inc. Full time

    An opportunity has opened up for a Logistics and Quality Coordinator position within our company. Blueridge Produce Inc. is a top quality packer of fresh blueberries as well as a processor of blueberries, strawberries, raspberries and blackberries for local wholesale, retail and food service markets as well as global exports. Blueridge Produce Inc. is part...


  • Langley, Canada Thomson Power Systems Full time

    With over 50 years of innovation in the Power Generation Industry, Thomson Power Systems, a Regal Rexnord company, is seeking a dynamic Field Service Coordinator based in Langley, BC, reporting to the Field Service Supervisor. This pivotal role is the key to delivering exceptional customer service and managing service-related inquiries and requests. If...


  • Langley, Canada Once Upon A Child Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 to less than 7 months **Work setting**: - In shop - Urban area - Clothing store - Toy store **Tasks**: - Operate cash register - Operate computerized inventory record keeping and re-ordering systems - Provide advice about merchandise - Assist in display of merchandise - Conduct sales...

  • Technician, Avionics I

    7 months ago


    Langley, Canada StandardAero Full time

    **We have an immediate opening for a Contract (12 months) Technician, Avionics for the Production Department?Langley. **This position will be based out of the Langley facility and will report to the Manager, Production. **Responsibilities will include, but are not limited to**: - Maintenance & installation of avionics and electrical systems fitted to...


  • Langley, Canada Interstate Batteries Full time

    **Purpose of Job**: The Warehouse Manager is responsible for all inventory movement in Distributorship’s warehouse including loading and unloading trucks, supervising 2-3 Warehouse Workers, ordering and handling byproducts, refurbishments, and processing cores. This is a hands-on position requiring flexibility. The ability and desire to perform heavy...


  • Langley, Canada Willowbrook Animal Hospital Full time

    Willowbrook Animal Hospital is looking for an amazing receptionist. If you love customer service and have experience in the veterinary industry then we are looking for you. This is a part time/full time position with a mixture of shifts am/pm and weekend. Duties will include but are not limited to: - Answering the phones. We have a multi line system. -...

  • Cashier - Cast Member

    2 months ago


    Langley, Canada CEC Entertainment Canada, ULC. Full time

    At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play! **Compensation Details** $17.40 - $20.33 Hourly Chuck E. Cheese (CEC) is a great place for a first-time job seeker or a place to build an exciting career. Our Cast Members are empowered...

  • Cashier - Cast Member

    7 months ago


    Langley, Canada CEC Entertainment Canada, ULC. Full time

    At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play! **Compensation Details** $16.75 - $20.33 Hourly Chuck E. Cheese (CEC) is a great place for a first-time job seeker or a place to build an exciting career. Our Cast Members are empowered...