SAP OTC

2 weeks ago

Ottawa, Canada AstraNorth Full time

**Responsibilities**:
Experience in SAP Order to Cash module

Experience in SAP SD and SAP FI modules
- Manage the OTC at product level. This involves SAP OTC team related changes and changes related to OTC as a product (Coordinate with non-SAP teams)
- Prepare Status reports and review with Client on Team’s Progress Week on Week
- Review/analyze requirements specifications from the business needs, support creation of to-be flows, configuration Sheets, specification documents, fit gap analysis documentation etc. and define/review detailed functional/process.
- Support customization, configuration, data migration. Provide inputs for plan for customization, algorithms, solution capabilities
- Follow the deployment plan, resolve data migration issues, resolve cut over user issues, support other team members in deployment activities for a smooth go-live
- Provide Support / Resolution on Incident and Service requests as part of day-to-day activities.
- Lead and Coordinate with Offshore team on issue resolution.
- Provide Weekend On call support to client for key OTC invoice cycles or process.
- Coordinate with OTC Project team and have cross team KT (Project and Support changes)
- Write procedures to troubleshoot and resolve issues and document
- Check Non-functional requirements of the system
- Prepare/review the system appreciation documents, support the creation of client training material and conduct reverse knowledge transfer
- Education and Experience required:

- Bachelor's degree in Computer Science or Engineering with Minimum 4 years of relevant Experience.

**Job Types**: Full-time, Fixed term contract

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: Hybrid remote in Ottawa, ON

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