User Support Technician

1 month ago

Mississauga, Canada XIT SOLUTIONS CANADA INC. Full time

Education: Bachelor's degree
- Experience: 2 years to less than 3 years
**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
**Computer and technology knowledge**:

- JavaOS
- Word processing software
- MS Office
- MS Windows
- Spreadsheet
- TCP/IP
- Wireless networks
**Work conditions and physical capabilities**:

- Work under pressure
- Attention to detail
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Team player
**Screening questions**:

- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week

  • User Support Technician

    2 weeks ago

    Mississauga, Canada Neu Beans Solutions Inc. Full time

    Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to...

  • User Support Technician

    1 month ago

    Mississauga, Canada VAXSTREAM CORPORATION Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical...

  • User Support Technician

    1 month ago

    Mississauga, Canada Upskilled Technologies Limited Full time

    Education: Bachelor's degree - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...

  • User Support Technician

    1 month ago

    Mississauga, Canada ILAHSOL Technologies Inc Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...

  • User Support Technician

    1 month ago

    Mississauga, Canada Alta international Inc Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...

  • User Support Technician

    1 month ago

    Mississauga, Canada AKIN FORCE Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...

  • User Support Technician

    1 month ago

    Mississauga, Canada Technology Solutions Full time

    Education: College/CEGEP - Experience: 1 to less than 7 months **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response...

  • User Support Technician

    3 weeks ago

    Mississauga, Canada HEM Innovative Solutions Inc. Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...

  • user support technician

    1 week ago

    Mississauga, Canada Neu Beans Solutions Inc. Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to...

  • user support technician

    1 month ago

    Mississauga, Canada ILAHSOL Technologies Inc Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to...

  • user support technician

    1 month ago

    Mississauga, Canada VAXSTREAM CORPORATION Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 years or equivalent experienceTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to...

  • User Support Technician

    4 weeks ago

    Mississauga, Canada KOCHWILSON & CO. LTD Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...

  • user support technician

    1 week ago

    Mississauga, Canada Neu Beans Solutions Inc. Full time

    Education: Expérience: EducationCollege/CEGEPTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...

  • user support technician

    4 weeks ago

    Mississauga, Canada ILAHSOL Technologies Inc Full time

    Education: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...

  • User Support Technician

    4 days ago

    Mississauga, Canada Equip Exports Canada Inc. Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize...

  • user support technician

    1 month ago

    Mississauga, Canada TOOTH CORNER DENTAL OFFICE Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 2 years to less than 3 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to...

  • User Support Technician

    4 weeks ago

    Mississauga, Canada Innovate R Technologies Inc. Full time

    Education: - Expérience: **Education**: - College/CEGEP **Work setting**: - Office building **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect,...

  • User Support Technician

    4 weeks ago

    Mississauga, Canada SilverFox group Inc. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 7 months to less than 1 year **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users...

  • user support technician

    4 weeks ago

    Mississauga, Canada VAXSTREAM CORPORATION Full time

    Education: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experienceTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response...

  • User Support Technician

    1 month ago

    Mississauga, Canada VAN ELAN CONSULTING Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 7 months to less than 1 year **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and...