Program Manager, Transit Maintenance

2 weeks ago

Ottawa, Canada City of Ottawa Full time

Requisition ID: 13584
Department: Transit Services Dept.
Service: Transit Bus Oper & Maintenance Service
Branch: Transit Fleet Maintenance Branch
Employment Type: 1 Full-time Permanent - and 1 Temporary Full-time position (up to 1 year)
Work Hours: 35.00 hours per week
Affiliation: MPE
Salary Information: $110,927.18 - $140,291.06 annually (2024 rates of pay)
Location: Transit Service, 1500 St.Laurent
City: Ottawa, ON
Job Category: Transportation
Application Close: 25/06/2024

**JOB SUMMARY**:
Transit Operations provides safe, reliable and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit and rail operations. The Transit Fleet and Facilities Maintenance team provides safe, reliable, efficient, timely and cost-effective transit vehicle maintenance services to support federally regulated transit services within the City. The work involves planning, developing, managing, implementing, coordinating and monitoring transit vehicle maintenance activities; materials management and warranty activities; and engineering and technical support activities for vehicle maintenance, including reliability and quality process analysis.

You are responsible for providing leadership and strategic direction in the establishment and implementation of Transit Maintenance strategies, priorities and programs, which align to the Branch and Department vision, goals and strategic/operational planning initiatives.

You direct, coordinate and manage all operations, programs and services in one of the following of the Transit Maintenance Units as assigned:

- Transit Maintenance Operations,
- Materials Management, or
- Operational Services

You also establish and maintain positive client relationships with internal and external management and stakeholders, and are accountable for hiring and firing, performance management and discipline of staff as required, and participating in the grievance, arbitration and collective bargaining processes.

**EDUCATION AND EXPERIENCE**:
Completion of 4 year university degree in Applied Science or Engineering with specialization in transportation and/or mechanical engineering or a related field

Minimum of 6 years of experience in the management of an industrial maintenance operation of fleet including experience in managing major capital projects, financial and human resources and working in a unionized work environment.

**CERTIFICATIONS AND LICENCES**:

Project Management Professional (PMP) certification is an asset

**KNOWLEDGE**:

- The City of Ottawa and Transit policies and programs
- Legislation, policies, regulations and guidelines relevant to the Transit Maintenance
- Development and implementation of long range and short term strategies for Transit Maintenance functions
- Thorough knowledge and understanding of the technologies and procedures involved in fleet management
- Trends and developments in the fleet maintenance environment
- Management principles, planning, budgeting and supervision techniques and practices
- Economic and statistical analysis and research techniques
- Policy and program analysis, development, implementation and evaluation techniques
- Program management techniques and practices
- Performance measurement and management practices
- Financial and other related business practices
- Contract document preparation, the tendering process and supervision of garage services
- Working knowledge of corporate human resource policies, practices and collective agreements related to managing in a unionized environment, including hiring, dismissal, performance management and the grievance procedure
- Methods used to deal with the media in a professional manner
- Must possess the training, experience and knowledge to organize the work and its performance
- Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and city policies and procedures.

**COMPETENCIES, SKILLS AND ABILITIES**:
**Core Behaviours**
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City's culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

Review the Core Behaviours.

**Leadership Competencies**
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by

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