Operations Supervisor

3 weeks ago

Calgary, Canada Cerebral Palsy Association in Alberta Full time

**Objective**:
To oversee the day-to-day operations of the social enterprise to meet Organizational and Operational goals.

**Summary**:
The Operations Supervisor will be responsible for the day-to-day processes of the Operations Department, including the supervision of Operational employees, coordinating logistics and administrative duties. The Operations Supervisor will report to the Operations Business Development Manager/Operations Manager and assist in delivering the Operational goals of the department.

**Operations**:

- Oversee our Truck Drivers, including scheduling, communication and addressing concerns and assisting hands on as needed
- Oversee and manage our seasonal ADS program.
- Work with the Provincial Operations Manager to oversee third party contracts, including monitoring volume output, analyzing result data and proposing improvements as needed
- Infrastructure maintenance of Operational equipment as needed
- Ensure maintenance of vehicles and schedule regular upkeep as needed

**Warehouse**:

- Overseeing and assisting staff as needed in the receiving and sorting of donations
- Overseeing and assisting staff as needed when loading and unloading of trucks
- Overseeing miscellaneous tasks carried out within the warehouse, including our bottle program, green bag initiative and the day-to-day requirements as needed
- Maintaining cleanliness, organization and safety of warehouse

**Staff Supervision**:

- Manage the day-to-day supervision of all reports, including performance, scheduling, training and reporting of hours/absences
- Full cycle recruitment of staff, including creating job descriptions, interviewing and on-boarding
- Arrange cover during absence and assist in coverage as needed, including outside of usual working hours
- Motivate staff to meet department and organizational goals and maintain a positive working environment
- Hold regular staff meetings to maintain communication amongst team and deliver key information, including addressing H&S matters
- Ensure staff are following processes and procedures at all times

**Administration**:

- Assist with Accounts Payable for the department, including processing invoices and providing PO’s
- Review Operational contracts with the Provincial Operations' Manager
- Prepare reports and review with the Provincial Operations' Manager
- Assist in the department budget planning and implementation
- Work with internal team and external volunteers when needed
- Work with marketing team when materials are needed for Operations
- Oversee and manage the Health and Safety program for the Operation’s Department

**Other**:

- Comply with CPAA policies and procedures.
- Maintain a safe working environment and uphold all Health and Safety procedures and processes
- Ensure duties of the Operation’s team are covered during absences.
- Perform other tasks as assigned by management.

**Requirements**:

- Computer proficiencies - Microsoft Office Suite skills required and Salesforce considered an asset.
- Business Administration education is an asset.
- Non-profit experience considered an asset.
- Ability to identify key issues and finding solutions to overcome them.
- Clear and solid understanding of personnel policies, practices, and procedures and other operational issues faced by the organization.
- Effective attention to detail and rigor.
- High level of integrity, confidentially, and accountability.
- Sound analytical thinking, planning, prioritization, and execution skills.
- A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
- Class 5 Driver’s license, clean driver’s abstract and reliable transportation.

**Working Conditions**:

- Travel may be required within the Province
- Manual dexterity required to use desktop computer and peripherals
- Overtime as required
- Lifting or moving up to 50 lbs may be required
- Work is performed in a combination of environments, including in the office and at locations outside within the City of Calgary and surrounding areas
- This position may be exposed to elements such as noise, dust, odours, fumes and oils

**Company Profile**:
Cerebral Palsy Alberta is a collaborative partner with community agencies/organizations in advocating on behalf of people with disabilities. We are a leader in delivering programs and services, educating, and providing information and resources relating to the disability community in the province of Alberta.

We thank all applicants for their interest, however, only those under consideration will be contacted.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

Pay: $47,000.00-$50,000.00 per year

**Benefits**:

- Dental care
- Extended health care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

Application deadline: 2024-12-13
Expected start date: 2025-01-06

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