Virtual Customer Service Representative
7 months ago
**Position Overview**:**
Xplore is now hiring Virtual Customer Service Representatives in the Nova Scotia area to fully train and work all from the comfort of your own home
We are looking for self-disciplined and innovative individuals with exceptional customer service skills who are looking for the opportunity to leverage these competencies. You will be connecting directly with our customers to support in solving the challenges they face. You must be an individual who can learn through multiple development channels, be able to multi-task while dealing with the stress that can be experienced in working from home. You will be ready to tackle this position after completing at-home learning with our robust training program.
In order to work remotely, Xplore requires that you meet and the following criteria:
- A dedicated, private home office space in your residence and the ability to work a flexible schedule between 7:00am - 11:00pm Atlantic time.
- High-speed internet connection with download speeds of at least 25mbps installed (speed tests required)
Xplore offers a high energy, fast paced work environment where employee opinions and feedback are valued. We offer:
- Competitive compensation package
- $3.00/hour Bilingual Premium (French/English)
- Bonus incentive opportunities up to $2,800 annually
- Excellent company benefits including health and dental
- Matched participation in group RRSP
**Key responsibilities include**:
- Providing an excellent customer experience by responding to customer calls in a courteous, knowledgeable and professional manner.
- Listening to customers and probing as appropriate to discover needs while fulfilling customer expectations in a way that also complies with policies, practices and procedures.
- Providing general account, billing and technical support to our customers
- Processing service orders.
- Maintaining accuracy of customer databases.
- Assisting with reporting and administration.
- Maintaining service levels and achieving business and performance goals and objectives.
- Bilingualism (French/English) is an asset.
- Experience in a contact center environment considered an asset.
- Previous remote working experience is an asset.
- Strong customer focus and a willingness to learn.
- Self-motivated with a demonstrated ability to work independently and manage your time effectively.
- Highly reliable with the ability to maintain regular attendance and punctuality.
- A high level of accountability and trustworthiness.
- Well-developed interpersonal and customer service skills.
- Strong time management and organizational skills.
- Ability to analyze and solve problems with strong attention to detail.
- Ability to prioritize and multi-task while adapting in a fast-paced work environment.
XploreJobsCA
**Condition of employment**:
Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.
**Company Overview**:
Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.
-
Creative Brand Manager
1 month ago
Halifax, Nova Scotia, Nova Scotia, Canada Virtual Hallway Full timeWho We Are Virtual Hallway is changing healthcare by making collaboration between clinicians seamless and immediate. We’ve built a thriving platform connecting over 5,000 doctors who rely on our service to improve patient care, alongside the largest accredited medical education library in Canada. We’re growing quickly, expanding across Canada and into...
-
Customer Service Representative
1 month ago
Halifax, Nova Scotia, Nova Scotia, Canada Malibu Events Promotions Full timeDeliver Excellence: Customer Service Representative Needed!Are you passionate about helping others and providing top-notch customer service?We are seeking a dedicated Customer Service Representative to join our team. In this role, you'll be the voice of our company, assisting customers and ensuring their satisfaction.ResponsibilitiesRespond to customer...
-
Customer Service Representative
5 days ago
Nova Scotia, Canada Enterprise Holdings Full timeThe Customer Service Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up...
-
Customer Service Representative
4 days ago
Nova Scotia, Canada Compunnel Inc. Full timeStory Behind the NeedBusiness group: Retirement Services. Candidate will be supporting US Retirement Participant Center as a Customer Service Representative.Project: n/a candidate will be supporting business as usual activities.Candidate Value PropositionThe successful candidate will have exposure to US markets and the opportunity to join a team that is...
-
Customer Service Representative
3 days ago
Nova Scotia, Canada Compunnel Inc. Full timeStory Behind the Need Business group: Retirement Services. Candidate will be supporting US Retirement Participant Center as a Customer Service Representative. Project: n/a candidate will be supporting business as usual activities. Candidate Value Proposition The successful candidate will have exposure to US markets and the opportunity to join a team that...
-
Inbound Customer Sales Representative
7 months ago
Nova Scotia, Canada FIX.com Full timeEldis Group Partnership (EGP) is a proud Maritime-based eCommerce company. We help do-it-yourselfers (DIY) fix their home appliances, outdoor power tools, and lawn equipment. EGP operates a family of websites, where we provide consumers with the parts and know-how to fix their household products themselves, offering the internet's largest collection of...
-
Customer Service Representative
5 days ago
Nova Scotia, Canada, Canada Compunnel Inc. Full timeStory Behind the NeedBusiness group: Retirement Services. Candidate will be supporting US Retirement Participant Center as a Customer Service Representative.Project: n/a candidate will be supporting business as usual activities.Candidate Value PropositionThe successful candidate will have exposure to US markets and the opportunity to join a team that is...
-
Customer Service Ambassador
3 days ago
Nova Scotia, Canada Compunnel Inc. Full timeAbout Compunnel Inc.">We are seeking a skilled Customer Service Representative to join our US Retirement Participant Center team. This dynamic role offers an exciting opportunity to work with clients, process transactions, and provide exceptional customer service.
-
Virtual Technical Support Specialist
7 months ago
Nova Scotia, Canada Xplore Inc. Full time**Position Overview**:** Xplore is now hiring Virtual Technical Support Specialist in the Nova Scotia area to fully train and work all from the comfort of your own home! We are looking for self-disciplined and innovative individuals with exceptional customer service skills who are looking for the opportunity to leverage these competencies. You will be...
-
Customer Service Representative
2 weeks ago
Halifax, Nova Scotia, B0B, Nova Scotia, Canada Compunnel Inc. Full timeJob Description:Providing excellent customer service on approximately 30-40 (inbound) calls per day.• Process transactions (account/investment changes, withdrawals, loans).• Provide information and insight on retirement accounts the participant may have, typically related retirement plan-specific provisions.• Assist customers with the completion of...
-
Sales Representative
21 hours ago
Halifax, Nova Scotia, B0B, Nova Scotia, Canada East Infinity Full timeAbout UsEast Infinity is a rapidly growing sales and marketing company that partners with well-known retail brands to deliver outstanding customer experiences and drive sales growth. We’re passionate about connecting people with products they love and creating lasting impressions.Position OverviewAs a Sales Representative, you’ll represent some of...
-
Outside Sales Representative
5 days ago
Halifax, Nova Scotia, B0B, Nova Scotia, Canada Laird Plastics Full timeThe Outside Sales Representative is the heart and soul of our sales force. Are you a hunter and solution-driven seller who loves the thrill of cultivating new business and delivering results? The Outside Sales Representative at Laird Plastics will represent and sell the most extensive selection of trusted performance plastics brands, a solution-oriented...
-
Wireless Store Manager
4 days ago
Nova Scotia, Canada The Mobile Shop Full time*About The Mobile Shop:*At The Mobile Shop, we are dedicated to connecting Canadians with the latest and most innovative mobile devices and rate plans and home services available in the market. We take pride in our dynamic team of Mobilists (Wireless Store Managers and Wireless Sales Representatives) who continuously strive to exceed expectations, providing...
-
Retirement Services Representative
5 days ago
Nova Scotia, Canada Compunnel Inc. Full timeAbout Compunnel Inc.Compunnel Inc. is a dynamic and forward-thinking organization committed to delivering exceptional customer experiences in the US Retirement Participant Center.
-
Client Services Assistant
6 months ago
Nova Scotia, Canada Shannex Full timeIf you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work - they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living. We are searching for a **Client S**ervices Assistant** to join our...
-
Sales Advertising
3 days ago
Halifax, Nova Scotia, Canada TNI - The Network Inc. Full timeWorld Wide Acquisitions is one of the largest face-to-face acquisitions companies in North America. We work with a list of distinguished non-profit clients such as the Canadian Red Cross, UNICEF, and World Wildlife Fund. We help them finance important projects by participating in community-based fundraising campaigns. We are looking for a Sales Advertising...
-
Guest Services Manager
4 weeks ago
Halifax, Nova Scotia, Nova Scotia, Canada Lord Nelson Hotel & Suites Full timeAs a locally owned landmark hotel, the Lord Nelson Hotel & Suites has earned a reputation for serving excellence. We offer a variety of positions under one roof, creating a great opportunity for mobility and growth. Our most essential resource is our employees. Join the best team in Halifax and be a part of the legend!OVERVIEW:The Guest Services Manager...
-
Account Manager
3 months ago
Dartmouth, Nova Scotia, B0N, Hants, Canada Cansel Full timeTo display this page you need a browser with JavaScript support. Job Title: Account Manager - Subsurface Technologies Equipment & Survey Construction Consumables - Dartmouth Job Type: Permanent Full Time City, Province, Location: Dartmouth, Nova Scotia, 100 Ilsley Avenue, Unit C & D Who we are? Cansel helps clients capture,...
-
Technical Sales Representative
3 days ago
Halifax, Nova Scotia, Canada Abrasifs J.J.S. Inc. (Sia Canada) Full timeJJS is your solution partner. We bring world-leading finishing solutions to all Canadians through a dedicated and respected team of experienced professionals. Founded in 1984 by Jules Samson, JJS is the exclusive Canadian importer of innovative industry-leading products from sia Abrasives, Lamello, PRO- FLEX and On-System and provides Abrasive Solutions...
-
Casual Food Service Workers
5 days ago
Nova Scotia, Canada Nova Scotia School Boards (NSSB) Full time**Casual Food Service Workers**: **South Shore Regional Centre for Education** The South Shore Regional Centre for Education (SSRCE) practices the culturally responsive pedagogy approach in providing an inclusive, diverse, equitable, safe and healthy education that supports learning and success both personally and academically to the 59,000 residents of...