Quality Manager

3 weeks ago


London, Canada Starlim North America Full time

**Quality Manager**

**Key Focus**:

- Reporting to the CEO, the Quality Manager will maintain and further develop the existing integrated management system in consideration of the principles of the company (company policy)
- Ensuring that new regulations and customer system requirements are implemented and monitored throughout the company.
- Representative for customers with the responsibility and authority to ensure that customer requirements are taken into account,
- Responsible for the implementation of quality control systems
- Certification to quality standards
- Working with all production related teams in order to maintain Starlim’s high level of quality
- Training of employees to compliance of quality and customer specifications

We require a **Quality Manag**e**r** who will be responsible for:

- Maintenance and further development of the existing integrated management system (ISO 9001, IATF 16949, ISO 14001, ISO45001 ISO 13485, ISO 50001, ISO26000)
- Direct the certification to ISO9001, IATF16949, ISO 14001, ISO45001, and ISO 13485
- Developing, implementing, and maintaining the ISO certified Quality Management System
- Strategic alignment of the management system including new regulations and customer-specific system requirements like IQ, OQ, PQ, Cleanliness, etc.
- Conducting internal and supervising external process and system audits including tracking of measures and monitoring of implementation
- Identification of improvement possibilities on organizational, quality and systematic issues
- Analysis of SPC results and drive improvement towards 6 Sigma
- Determination of corrective and preventive measures, or initiation and assistance
- Review of specifications, quality assurance agreements and customer-specific system requirements and implementation of the requirement
- Selection of special characteristic and definition of quality targets
- Timely customer response to include 8D’s, PPAP’s, CSR’s, requests for compliance statements, etc.
- Supporting or conducting training to all Starlim team members and ensure adherence to Starlim Management System
- Direct the implementation of test procedures in accordance with standards and customer requirements
- Responsible and accountable to ensure department is operating efficiently and is showing positive Quality results
- Work closely with Process Teams regarding test results, continuous improvements and quality system requirements
- Manage the Quality department, formal performance feedback to all employees annually; regular feedback as required
- Responsible for departmental staffing, budgeting and planning
- Visits to suppliers and customers as required
- Implementation and key user for Babtec computer aided quality software

**Do you have?**
- University degree in a related field
- Certified auditor for QMS
- Minimum 7 years' experience in a management position such as Quality Manager, Quality Assurance Manager, or manager in a manufacturing environment improving quality systems and training employees
- Demonstrated knowledge of quality systems and ability to sustain a strong Quality Management system
- Experience with automotive/medical device quality requirements and the required documentation (PPAP, 8D, CQI, FMEA, APQP, Control Plans, IQ, OQ, PQ, etc.)
- Utilization of SPC and advance statistical methods
- Experience working with customers resolving quality issues
- Oriented to a manufacturing organization
- Work effectively with customer and suppliers
- Have extensive working knowledge of the Quality Core Tools that include APQP, FMEA, MSA, PPAP, and SPC
- Have knowledge and proven experience in 6 Sigma
- Be a hands on data driven problem solver, possessing good decision making abilities based on data and/or experience
- Demonstrates ability to work as a team player and motivate others effectively within a team environment to get the required results. Act as a coach and mentor to Quality Department
- Possess strong leadership, communication, and negotiation skills
- Have thorough knowledge of ISO 9001, IATF 16949, ISO 13485 Quality Management Systems
- Demonstrate solid communication and presentation skills
- Encourage professional development to enhance team performance. Cross train employees to maximize flexibility and coverage to accommodate vacations and absences
- Be required to have excellent computer skills in MS Office suite and customer quality software packages
- Have knowledge of Lean Manufacturing/Continuous Improvement principles

**What Starlim offers**:

- A full-time, permanent position in our London location
- Current hours of work: Monday - Friday, day shift
- Safe and clean working environment
- A competitive compensation package that includes paid time off
- Comprehensive health and dental benefits
- RRSP matching program
- On-site fitness facility
- EFAP through LifeWorks
- A varied area of responsibility in an extremely successful and growth-oriented company

Starlim is an equal employment opportunity employer. W


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