SAP Technical Lead

3 weeks ago

Mississauga, Canada City of Mississauga Full time

Req ID: 24665

Vacancy Type: Temporary

Number of Positions: 1

Closing Date: 02/15/2024

**Job Summary**:
**Duties and Responsibilities**:
- Act as a liaison between technology teams and business units.
- Provide functional guidance, coach and mentor SAP HCM and Payroll Functional Specialists in the team.
- Lead, blueprint, and design solutions to plan for eventual migration and transition to SuccessFactors Employee Central (EC) and Employee Central Payroll (ECP) to meet new and future business requirements.
- Collaborate with multiple stakeholders to conduct business process analysis, demos/prototypes, testing, system cut-over, documentation, and training of system functionality.
- Analyse and document current state and future state business processes including assessing impact on existing solutions.
- Transform user requirements to program specifications and communicate effectively with functional specialists, developers, and business users throughout the process.
- Identify system/business impacts for implementation of new functionality and SAP HR Support Packs including developing robust regression test plans.
- Provide third-level support for troubleshooting and responding to support incidents.
- Develop and implement change management strategies to enable corporate adoption of the new SAP solutions.
- Provide input on emerging technologies and participate in development of technology plan and SAP HCM roadmap for the City.
- Lead Work Requests, upgrade, and minor SAP HCM projects.
- Contribute preliminary estimates of resource requirements and technology costs for development of business cases for major projects and work with stakeholders to build business cases.
- Maintain communication with user groups including leading user meetings to identify issues and opportunities for improvement.
- Comply with all Information Technology service levels, change and version control, systems development methodology, standards, policies, audit, and financial controls.
- Perform other related duties as assigned.

**Skills and Qualifications**:

- Post-secondary education in the field of Human Resources Management, Business or in a related discipline.
- Minimum of 5 years of experience in designing and implementing SAP HCM solutions.
- SAP certification in Human Capital Management (HCM) in SAP ERP (EHP 7+).
- Related SuccessFactors certification(s) or experience in SAP SuccessFactors Employee Central / Employee Central Payroll including data conversion, testing and functional/technical integrations and configuring replication for Employee Central Payroll.
- Demonstrated hands-on experience in configuring, analyzing, and supporting SAP HCM functional modules (PA, OM, PY, TM, BN) including configuring schema rules, system configurations for Collective Agreements (unions), CATS, Time Recording, Time Evaluation and ESS-MSS/Fiori Apps.
- Extensive experience in mapping business processes and translating business requirements into design deliverables for implementing effective SAP HCM solutions and advising impact on Payroll solutions.
- Expertise in analysing, troubleshooting, and sustainment of SAP HCM solutions including providing third-level support and recommending process improvements.
- Demonstrated hands-on experience in configuring, analyzing, and supporting SAP Payroll modules or in-depth understanding of SAP HCM inter-dependencies with SAP Payroll solutions would be preferred.
- In depth knowledge of HR management and Payroll policies, procedures, and administrative functions.
- Exceptional verbal and written communication and interpersonal skills with an emphasis on customer service and ability to work with a diverse group of stakeholders and senior level management.
- Demonstrated organizational, analytical, decision-making, and problem-solving skills.
- Ability to maintain confidentiality of information and capable of working independently and in a team environment.

Hourly Rate/Salary: $ 93,120.00 - $ 124,160.00

Hours of Work: 35 hours per week

Work Location: Civic Centre

Department/Division/Section: CPS/Corporate Services Dept, CPS/IT Division, Enterprise Business Solutions

Non-Union/Union: Non Union

All personal information is collected under the authority of the Municipal Act.

**Equity, Diversity and Inclusion**
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion.

**Accommodations**
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 an

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