Junior PMO Officer

3 weeks ago

Toronto, Canada MUFG Investor Services Full time

Company Description

MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG - one of the largest banks in the world with $2.8 trillion in assets - we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative teamwork environment, promotion of work-life integration, and exposure to a wide variety of work.

Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.

The Project Management Office (PMO) owns the establishment and oversight of Portfolio/Programme/Project governance and delivery frameworks, policies and procedures. It is the operational arm of the Investment Review Committee (IRC), providing day-to-day decision, reporting and portfolio/programme/project management support.

Role Summary

Within the PMO team, the Junior PMO Officer helps to establish and promote best practices and use of a standardized approach to governance, delivery and reporting of projects across the organization. This role supports the PMO Lead in producing and maintaining micro/macro-oversight and governance level processes and outputs:

- Micro level: Portfolio oversight, governance and monitoring. Provide transparency by reporting project statuses, financials and necessary escalations to the Business Operating Committee (BOC) and IRC on a monthly basis
- Macro level oversight: Coordinate project portfolio dependencies, finances, reporting and communication at macro level to ensure cohesiveness and transparency
- Governance: help establish guidelines, templates, learning, standards and policies for change across the organization to ensure consistency and best practice

**Job Description**:
**Deliverables**
- Administration of PMO portfolio setup and management
- Maintain accuracy and quality of portfolio management reports
- Responsible for drafting monthly reports and deck for IRC and BOC
- Produce high quality and accurate reporting for key stakeholders (i.e., Risk, BCP, etc.)
- Oversee Initiation to Close stage for each project part of the IRC portfolio and assist the PMO Lead in governance of Authorities meetings
- Provide support and administrative duties for the change portfolio by coordinating PMO processes, systems/tools and ensuring governance is adhered to

**Strategic Goals**
- Identify opportunities and areas of enhancements for PMO processes and outputs
- Partner with stakeholders across the organization and helps promote best practice in relation to Project Management and Project Governance
- Become a Smartsheet and Resource Management tool SME for PMO operational activities, and in support of the change management for the Project Portfolio Management tool rollout

**Collaboration**
- Work closely with Project Managers to monitor progress and overall health of projects’ status and financials
- Coordinate with other teams and departments to ensure processes are aligned with impacted stakeholders
- Work closely with Finance team to ensure projects’ and portfolio’s financials are planned and managed effectively

**Qualifications**:

- Bachelors in Commerce, or similar field
- Project Management certification is an advantage

Additional Information
**Essential**
- Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint) and MS Visio
- Knowledge in financial processes (budgeting, forecasting, etc.)
- Understanding of the project lifecycle and project governance principles

**Preferred**
- Experience with Smartsheet or another Project Management tool
- Understanding of the Financial Services industry, preferably Fund Services

**Client Focus**
- Building relationships with stakeholders across the firm and being an agent of Change
- Ability to develop a network of people who can provide information, services and resources
- Ability to think like a customer and keep client satisfaction at the core of what they do

**Drive for Results**
- Demonstrate accountability and autonomy in their job function utilizing experience and knowledge to solve problems
- Creativity in exploring solutions to improve day-to-day operational efficiency
- Willing to embrace new technologies to identify new solutions & inefficient processes
- Able to exercise initiative in the performance of duties.
- Facilitates change and ability to seek synergies in improvement of processes
- Maintain high level of quality across all deliverables

**Interpersonal Skills**
- Ability to work in a global team and communicate effectively with others
- Excellent communication and organizat

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