Maintenance Worker, Construction Customer Care
1 month ago
**About Us**
Driven by a passion for detail and a tradition of excellence in design and architecture, Amacon is recognized as one of Canada’s most influential real estate development and construction firms. With five decades of development and construction expertise, a precise level of design and craftsmanship is evident in all the homes and commercial developments that Amacon builds.
**Position Summary**
Amacon is looking for a dynamic individual with an eye for detail and high service level standards to join the Customer Care Team. This position works onsite at various residential buildings throughout Greater Vancouver; they are the point person to our valued customers and homeowners and will provide the highest quality customer care in pre-occupancy and after occupancy of their units. This position will report to the Project Manager that oversees Customer Care and work closely with the other members of the Customer Care Team.
**Position Responsibilities**
- Complete minor repairs and maintenance work such as minor drywall repair, minor plumbing, carpentry, painting, flooring etc.
- Receive instructions from the Customer Care Supervisor regarding issues or requests from homeowners.
- Conduct homeowner walkthroughs and assist with key turn overs.
- Address and resolve deficiencies reported by residents in a timely manner.
- Maintain accurate records of all maintenance and repair work performed.
- Provide updates in writing daily to the Customer Care Supervisor of completed service requests and deficiency remediation.
- Contact trades to request for homeowner service and warranty work for specialized repairs and services.
- Perform warranty-related repairs and ensure all work is completed to the highest standards.
- Conduct inspections to identify and repair potential issues before they become major problems.
- Prepare for pre-occupancy deficiency remediation.
- Assess deficiencies reported by homeowners during the first year of occupancy.
- Conduct one-year warranty deficiency remediation.
- Provide and maintain deficiency tickets in the ticketing system.
- Maintaining the Customer Service Vehicle in a clean manner.
- Other duties as assigned
**Experience & Requirements**
- **Experience**:Previous construction and/or maintenance experience required.
- Experience in Construction Customer Care an asset
- Deficiency experience; wide range of knowledge such as drywall, painting and caulking
- Must have a valid Driver’s License.
- A self-starter with a willingness to ask questions and find solutions
- Ability to work independently and in cooperation with the Customer Care Team
- Ability to develop and maintain good relationships with homeowners and contractors
- Effective written and oral communications skills
- Ability to multi-task and meet deadlines
- Proficiency in Microsoft Office
- Tech savvy and previous administration experience is an asset
**Physical Requirements**
The position requires the Maintenance Worker to frequently walk, stand, and climb stairs/ladders and in/around construction site. Must maintain professional appearance and be able to work in a construction environment, around hazardous chemicals, dust, dirt, and other particulates. Must also have the ability to operate an automobile, read large quantities of information, operate computer equipment, speak, hear, bend, stoop, reach, lift, move and carry up to 100 lbs. independently. Finger dexterity is necessary.
**Additional Information**
Amacon is an equal opportunity employer who offers competitive compensation and benefit programs.
-
Customer Care Representative, Construction
4 months ago
Vancouver, Canada Aquilini Development & Construction Full time**Position**: Customer Care Representative, Construction (12 month term contract) **Reports to**: Director, Customer Care **About Us** Aquilini Group (“AG”) is a diversified family business founded in Vancouver, BC more than 50 years ago with roots in the real estate development and construction industry. Today the company owns and manages an...
-
Landscape Construction Worker
5 months ago
Vancouver, Canada Fossil Landscape Construction Full timeFossil Landscape Construction is an award-winning company that specializes in the construction and maintenance of complex, high-end residential landscapes. We are dedicated landscaping professionals who are committed to leading the industry in quality construction and client satisfaction. Fossil has been building challenging and spectacular outdoor spaces...
-
Maintenance Worker, Building
3 days ago
Vancouver, Canada Alliance Maintenance Ltd. Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Make adjustments and minor repairs to heating, cooling, ventilation, plumbing and electrical systems, and contact tradespersons for major repairs - Advertise vacancy - Contact contractors for repairs and maintenance of the establishment - Perform...
-
Maintenance Crew Leader
3 weeks ago
Vancouver, Canada Fossil Landscape Construction Full timeWINNERS of the National Award of Landscape Excellence 2020 and 2021!! Be part of the team that creates and maintains the most amazing landscapes in Vancouver and beyond! Fossil Landscape Construction is Vancouver's premier landscaping company. We specialize in the construction and maintenance of custom high end residential properties. Working with us means...
-
Maintenance Crew Leader
1 week ago
Vancouver, Canada Fossil Landscape Construction Full timeWINNERS of the National Award of Landscape Excellence 2020 and 2021!! Be part of the team that creates and maintains the most amazing landscapes in Vancouver and beyond! Fossil Landscape Construction is Vancouver's premier landscaping company. We specialize in the construction and maintenance of custom high-end residential properties. Working with us means...
-
Landscape Construction Worker
3 days ago
Vancouver, Canada Fossil Landscape Construction Full timeFossil Landscape Construction is an award-winning company that specializes in the construction and maintenance of complex high-end residential landscapes. We are dedicated landscape professionals who are committed to leading the industry in quality construction and highly satisfied clients. Fossil has been building Vancouver’s most challenging and...
-
Landscape Construction Worker
1 week ago
Vancouver, Canada Fossil Landscape Construction Full timeWINNERS of the National Award of Landscape Excellence 2020 and 2021!! Be part of the team that creates the most amazing landscapes in Vancouver and beyond! Fossil Landscape Construction is Vancouver's premier landscaping company. We specialize in the construction and maintenance of high-end end residential landscapes. Working with us means working on the...
-
Vancouver Customer Care
1 day ago
Vancouver, Canada Swish Maintenance Limited Full timeThe Customer Care Representative is the first point of contact for customers. The Customer Care Representative is responsible for delivering the best in class customer service for both internal and external customers supporting the enhancement of the customer experience with our Company. **Duties & Responsibilities**: - Develop and maintain strong...
-
Construction Worker
7 months ago
Metro Vancouver Regional District, Canada RapidCrete Construction Full timeWe are currently seeking two Construction Workers to join our team. As a Construction Worker, you will have the opportunity to work alongside our experienced concrete repair crew, completing a variety of tasks. The starting payment for this position is $20 per hour, commensurate with experience. Rest assured, training will be provided to ensure your...
-
Construction Labourer
3 weeks ago
Vancouver, Canada GeoLiving Construction Full timeGeoLiving Construction is a busy construction firm and are always hiring dedicated construction laborers to join our team. You will be responsible for operating and maintaining various machines, load and unload frequently heavy materials, and follow directions from supervisors and other skilled tradesmen. To do well in this role you should be physically fit,...
-
Construction Safety Officer
7 months ago
Vancouver, Canada Kindred Construction Full time**Kindred Construction** **Vancouver, BC** **Construction Safety Officer (CSO)** **SUMMARY**: To provide technical, administrative, and safety support to the Site Superintendent regarding employee safety conduct, work methods, regulation, training and project site safety. The CSO assists in planning, organizing, and implementing various health and safety...
-
Vancouver, Canada Rize Alliance Properties Full timeRize is a boutique real estate developer focused on large-scale, design-forward, commercial and residential communities. With over 30 years of experience, we create unique, meaningful, and inspiring places to live, work and learn throughout Metro Vancouver. We are growing and continually searching for the right people to join our Team. The Customer Care and...
-
Construction Worker
7 months ago
Metro Vancouver Regional District, Canada RapidCrete Construction Full timeConcrete removal and substrate preparation - Installation and removal of simple formwork **Work Site Environment**: - Outdoors - Work outside in all weather conditions. (continuous) - Wet/damp - Dusty - Exposure to equipment noise. (occasional) **Working conditions, Capabilities, Key skills, abilities**: **what will you do?** - Physically demanding and...
-
Customer Care
4 months ago
Vancouver, Canada Aquilini Development & Construction Full time**Position**: Customer Care - Warranty Coordinator **Reports to**: Director, Customer Care **About Us** Aquilini Group (“AG”) is a diversified family business founded in Vancouver, BC more than 50 years ago with roots in the real estate development and construction industry. Today the company owns and manages an international real estate portfolio...
-
Customer Care Representative
7 months ago
Vancouver, Canada Swish Maintenance Limited Full timeTake the next steps in your Customer Operations career and join Swish as a Customer Care Representative! **Position Overview**: Enter the role of a Customer Care Representative, where your main responsibility is to create frictionless customer experiences. As the frontline liaison, you'll be handling inquiries, resolving issues, and providing reliable...
-
Construction Safety Officer
2 weeks ago
Vancouver, Canada Peak Construction Ltd. Full timeFor 30 years, Peak Construction Group has been providing quality construction management services. As we continue to expand our work on exceptional and exciting projects throughout Canada and the USA, we are seeking driven and dynamic individuals to join the Peak team. We are currently seeking Site HSE Coordinators (Construction Safety Officers) with a...
-
Construction Safety Officer
7 months ago
Vancouver, Canada Peak Construction Ltd. Full timeFor over 30 years, Peak Construction Group has been providing quality construction management services. As we continue to expand our work on exceptional and exciting projects throughout Canada and the USA, we are seeking driven and dynamic individuals to join the Peak team. We are currently seeking Site HSE Coordinators (Construction Safety Officers) with a...
-
Construction Safety Officer
7 months ago
Vancouver, Canada Kindred Construction Full time**Construction Safety Officer** In the role of the site Construction Safety Officer, you will support the Superintendent and Project team on the implementation, oversight, and promotion of safety awareness. This position requires an individual who has strong leadership skills and will support efforts to minimize workplace injuries and ensure compliance on...
-
Customer Care Assistant
7 months ago
Vancouver, Canada Aquilini Development & Construction Full time**Position**: Customer Care Assistant 6 month contract (with possible extension leading to permanent role) **About Us** Aquilini Group (“AG”) is a diversified family business founded in Vancouver, BC more than 50 years ago with roots in the real estate development and construction industry. Today the company owns and manages an international real...
-
Construction Quality Assurance
1 month ago
Vancouver, Canada Wesgroup Properties Full timeWesgroup Properties started as a family business in British Columbia more than 60 years ago and today is one of Western Canada’s largest private real estate companies with a diversified portfolio spanning across residential and commercial real estate. We own and manage over 4 million square feet of commercial and multi-family real estate and have built...