User Support Technician

2 months ago


Richmond, Canada PressReader Inc. Full time

Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: 1 to less than 7 months
**Work setting**:

- Office building
**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
- Manage incidents
**Computer and technology knowledge**:

- TCP/IP
**Personal suitability**:

- Excellent oral communication
- Excellent written communication
**Screening questions**:

- Are you currently legally able to work in Canada?
**Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits
**Other benefits**:

- Learning/training paid by employer
- Other benefits
- Wellness program
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week



  • Richmond, Canada Innovation Networks Inc Full time

    Education: Bachelor's degree - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Richmond, Canada Innovation Networks Inc Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Richmond, Canada Innovation Networks Inc Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Richmond, Canada PIONEER SECURITY & COMMUNICATIONS LTD Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Richmond, Canada PIONEER SECURITY & COMMUNICATIONS LTD Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to...


  • Richmond, Canada Esikidz Enterprises Inc. Full time

    Education: College/CEGEP - Experience: Experience an asset - Computer programming/programmer, general - Computer science - or equivalent experience **Work setting**: - Computer hardware or software retailer/wholesaler - General office - Office building **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to...


  • Richmond, Canada PIONEER SECURITY & COMMUNICATIONS LTD Full time

    Education: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...


  • Richmond, Canada PIONEER SECURITY & COMMUNICATIONS LTD Full time

    Education: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...


  • Richmond, Canada Allthing Supply Chain Management Ltd. Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use...


  • Richmond, Canada Allthing Supply Chain Management Ltd. Full time

    Education: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...


  • Richmond, Canada Allthing Supply Chain Management Ltd. Full time

    Education: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...


  • Richmond, Canada Graymont Full time

    **Job Brief**: Graymont is hiring an End User Support Analyst to join our global team of highly skilled technicians to provide prompt remote and on-site technical service on a company-wide level. Canada - Hybrid - Richmond, BC **DUTIES AND RESPONSIBILITIES**: - Configure, deploy, and support desktops, laptops and peripherals including network printers. -...


  • Richmond Hill, Canada THE NORTHGATE TRADING INC. Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...


  • Richmond Hill, Canada Schindler Consulting Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use...


  • Richmond Hill, Canada THE NORTHGATE TRADING INC. Full time

    Education: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...


  • Richmond Hill, Canada Schindler Consulting Full time

    Education: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...


  • Richmond, Canada MBI I.T. Services Full time

    We are currently hiring for a contract I.T Field Service Technician job in **Duration**: 3 MONTHS (possibility of an extension). **I.T. Field Service Technician job responsibilities**: - Maintains, troubleshoots, and repairs computer systems, hardware and computer peripherals. - Documents, maintains, upgrades or replaces hardware and software systems. -...


  • Richmond, Canada Core-Mark Full time

    Core-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broad-line solutions to the convenience retail industry. Our reputation of empowering customers, employees, and communities has allowed us to build over $17 Billion in revenue. Through our distribution centers, we offer a...


  • Richmond, Canada Heli-One Full time

    Reach Beyond!: CHC provides unmatched helicopter services that enable our customers to reach beyond - to work in remote and challenging destinations that limit others - and come home safely. We are dedicated to our purpose of getting our customers where they need to be, when they need to be there, anywhere in the world - safely and reliably. All you have to...

  • Pos Menu Programming

    1 month ago


    Richmond, Canada Boston Pizza International, Inc. Full time

    Reporting to the Client Services Support Manager, the POS Menu Programming and Support Technician isresponsible for menu programming, downloading of menus, feature/test sheets, and special promotions for all divisions of Boston Pizza International, including Franchisees, Business Management Units and Marketing Teams. This position also provides technology...