Operations Manager

3 weeks ago


Winnipeg, Canada Nine Circles Community Health Centre Full time

**Nine Circles Community Health Centre**

**Is currently hiring for**

**OPERATIONS MANAGER**

**0.8 EFT (31 hours per week)**

**Permanent**

**$29.777/hour to 39.702/hour depending on qualifications**

Reporting to the Executive Director, the Manager is responsible for leading the delivery of day-to-day operations including accountability for building operations, managing contracts and vendors, overseeing safety systems and information systems management. A priority for this position is overseeing Nine Circles client flow in an effort to minimize client barriers to services and to optimize staff engagement and enhance work flow processes. Additionally, this position:

- is a member of the Nine Circles Management Team;
- Works with the Management Team in accordance with the Management Team Terms of Reference to recommend and translate Board policy decisions into fiscally responsible program and service delivery;
- Actively collaborates in the development and implementation of Nine Circles strategic and operational planning;

The job is a **permanent position**, **62** hours per two-week period (including holiday pay hours). The regular work days for this position will fall between 8:00 a.m. and 8:00 p.m. Mondays through Fridays. Occasional evenings and weekends may be required.

The position is classified as **out-of-scope**. A comprehensive benefit package is provided as per employee eligibility via HEB Manitoba.

**Key Responsibilities**:
Key areas of responsibility include:

- Staff Supervision and Human Resource Systems support
- Facility and Space Planning management
- Shared Information Systems management
- Quality Assurance and Risk management

A detailed job description stating all position duties and responsibilities is available upon request.

**Qualifications**:

- Required Education _
- An undergraduate degree in business administration or in a relevant discipline from an accredited post-secondary education program
- An equivalent combination of education and experience may be considered
- Skills and Experience_
- Minimum of 3 years of recent management experience including human resources management preferably in a unionized environment.
- Minimum of 3 years in a leadership role supporting facility and operations
- Experience in leading and monitoring quality improvement
- Knowledge of non-violent crisis intervention techniques, infection prevention & control and WHMIS procedures and processes
- Experience with Accuro or other electronic medical records
- Excellent project management skills and proven experience in functioning at both a strategic and operational level
- Demonstrated ability to learn new electronic/computerized systems
- Ability to understand, provide feedback and present solutions to strengthen current work flow processes
- A hands-on, forward-thinking planner with strong problem-solving skills; willingly and enthusiastically provides support and mentorship
- Understands and considers the overall impact of system change in a multidisciplinary team experiencing change
- Skilled communicator and excellent oral and written communication skills
- Ability to handle highly confidential material and matters
- Demonstrated knowledge and understanding of Indigenous culture and traditions and the impact of colonization on the health and well-being of Indigenous individuals and families
- Assets_
- Project Management experience/certification
- Experience in change management (e.g. ADKAR, Prosci)
- Training in Infection Prevention and Control
- Demonstrated understanding of the assets, challenges, needs and interests of Nine Circles’ service populations

**How to Apply**
- Nine Circles thanks all applicants for their interest, however only those selected for further consideration will be contacted._


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