Operations Analyst

2 weeks ago


North York, Canada VirgoCX Inc Full time

**About VirgoCX**
VirgoCX is committed to making crypto trading safe, easy, and affordable for Canadians. It is Canada's trusted cryptocurrency trading platform and is dedicated to streamlining trading experience and empowering clients with advanced technology, superior liquidity and best-in-class security.

*
Mission and Vision*
VirgoCX's mission is to provide easy and affordable access for all Canadians to buy and sell digital currencies, including Bitcoin, Ethereum, Litecoin, Tether and more. Whether you are new to this world or are experienced, VirgoCX supports you throughout your journey.

*
Responsibilities:*
- Work closely with Accounting, Trading and Sales team to drive operational efficiencies
- Perform diverse customer supporting functions, ensuring the great customer experience
- Improve operational procedures and provide recommendations to the management team
- Handle a varied level of internal and external enquiries
- Other administrative duties as required

*
Requirements:*
- Undergraduate degree
- Strong attention to detail and accuracy
- Able to prioritize, organize and plan your workload
- Commitment to teamwork
- Excellent communication skills
- Relevant operation work experience in a financial institution or digital asset company is preferred
- Bilingualism (Mandarin or French) is a definite asset
- Able to adapt to a fast-paced office environment

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00 per year



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