Client Service Representative I

1 month ago

London, Canada Canada Life Assurance Company Full time

**Job Description**:
Reporting to an Assistant/Associate Manager, you will work as part of a team committed to providing superior, timely, accurate and cost-effective service to our clients, responding to and processing requests for policy information and/or changes. Our clients include Financial Security advisors, Marketing Assistants, Client Service Centre, policy-owners, and internal business partners.

**What you will do**
- Processing a wide variety of client service transactions by ensuring proper authorizations are received, accurate calculations are done, and systems records are updated. These include disbursements and related accounting entries, beneficiary/ownership changes, administration of premium payments, reinstatements, and may also include policy changes and confirmation of policy revisions, etc.
- Responding to inquiries and providing technical, contractual information by interpreting contractual provisions, routine tax regulations, existing guidelines and system processes.
- As a member of a team, participate in administrative routines and otherwise support the Assistant or Associate Manager in the effective operations of the team.
- Project work may be required from time-to-time to support new initiatives, product enhancements and systems changes.

**What you will bring**
- Proven client service skills.
- Excellent verbal and written communication skills.
- Strong organizational skills.
- Positive, optimistic outlook.
- Copes effectively with change.
- Strong interpersonal skills and ability to work in a team environment.
- Change adaptive
- you are flexible and thrive on working in a fast paced environment.
- High level of motivation and ability to learn quickly.
- Comfortable working with both structured and unstructured processes.
- Strong initiative and enjoy a challenging and demanding workload.
- Ability to handle multiple competing priorities and work with a sense of urgency.
- Demonstrated commitment to self-development.
- Knowledge of Individual Traditional Life/Universal Life products would be an asset.
- Bilingual skills (written and verbal) would be an asset

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

**We are one of Canada's top 100 employers**
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**

LI-Hybrid

  • Client Service Representative

    4 weeks ago

    London, Canada Matrix LabourLeasing Ltd. Full time

    Matrix is hiring Client Service Representatives for an exciting position with an Industry Leader in Canada. Client Service Representatives respond to customer inquiries via telephone to provide problem resolution and service information in accordance with the organization's service standards. Kindly read on for further information on the job duties and...

  • Customer Service Representative I

    3 days ago

    London, Canada IAA, Inc. Full time

    IAA, Inc., a leading provider of loss recovery services to the insurance industry in Canada, has an opening for a Customer Service Representative I at our facility in London, ON IAA is Canada's leading live and live-online salvage vehicle auction company with auction facilities across British Columbia, Alberta, Ontario, Quebec and Atlantic Canada. IAA's...

  • Client Service Representative

    1 month ago

    London, Canada Canada Life Assurance Company Full time

    **Job Description**: We are looking for a **_Client Service Representative in London, ON._** As a Client Service Representative, you will be responsible for providing prompt, courteous and professional service to our policy holders, advisors and administrative staff. You will respond to telephone inquiries by providing accurate information on our diverse...

  • Client Services Representative

    4 weeks ago

    London, Ontario, Canada ProResp, Inc. Full time

    Client Service Representative (Medical Administration)Location: Western ProResp (London, Ontario)Full-time Permanent Role (37.5hrs/week: Monday - Friday 9:00am - 5:00pm)Salaried position: Starting around $23-24/hrClient Service Representatives (CSR) at ProResp play an essential administrative role ensuring the success of community respiratory care. You will...

  • Client Services Representative

    4 weeks ago

    London, Canada Siskinds Full time

    Siskinds LLP is a leading law firm located in Southwestern Ontario. We are a team of over 240 lawyers and staff covering personal legal services, business law, personal injury law, and class actions law as well as over 25 specialized practice areas. We help clients make the right legal choices, manage their legal affairs, and resolve complicated matters. Our...

  • Client Services Representative

    4 weeks ago

    London, Canada Siskinds LLP Full time

    Siskinds LLP is a leading law firm located in Southwestern Ontario. We are a team of over 240 lawyers and staff covering personal legal services, business law, personal injury law, and class actions law as well as over 25 specialized practice areas. We help clients make the right legal choices, manage their legal affairs, and resolve complicated matters. Our...

  • Customer Service Representative

    6 days ago

    London, Canada Service Ontario Full time

    We are a privately owned and operated Service Ontario office. We are looking for a customer-oriented service representative. This person will provide product/services information and resolve any problems that our customers may have with accuracy and efficiency. The target is to follow government policies and procedures, ensure excellent service standards...

  • Client Services Representative

    4 weeks ago

    London, Canada Siskinds Full time

    Siskinds LLP is a leading law firm located in Southwestern Ontario. We are a team of over 240 lawyers and staff covering personal legal services, business law, personal injury law, and class actions law as well as over 25 specialized practice areas. We help clients make the right legal choices, manage their legal affairs, and resolve complicated matters....

  • Client Service Representative

    1 month ago

    London, Canada Canada Life Assurance Company Full time

    **Job Description**: **We are Canada Life** Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success. You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the...

  • Client Service Representative

    1 month ago

    London, Canada Canada Life Assurance Company Full time

    **Job Description**: As a **Client Service Representative** you will be responsible for providing prompt, courteous and professional service to our policy holders, advisors and administrative staff. You will respond to telephone inquiries by providing accurate information on our diverse products and services. If you have a background in finance or...

  • Client Service Representative

    4 weeks ago

    London, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    4 weeks ago

    London, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    2 weeks ago

    London, Canada City of London Full time

    **Summary of Duties** Reporting to a Manager or designate, the Customer Service Representative performs a variety of customer service, reception and support duties within the Service Area. **Work Performed** Provides excellent customer service to clients and program participants and other members of the public accessing services. Utilizes client screening,...

  • Client Service Representative

    4 days ago

    London, Canada City of London Full time

    **Summary of Duties** Reporting to a Manager or designate, the Customer Service Representative performs a variety of customer service, reception and support duties within the Service Area. **Work Performed** Provides excellent customer service to clients and program participants and other members of the public accessing services. Utilizes client screening,...

  • Client Service Representative

    3 days ago

    London, Canada City of London Full time

    **Summary of Duties**: Reporting to a Manager or designate, the Customer Service Representative performs a variety of customer service, reception and support duties within the Service Area. **Work Performed**: Provides excellent customer service to clients and program participants and other members of the public accessing services. Utilizes client...

  • Client Service Representative

    1 month ago

    London, Canada Canada Life Assurance Company Full time

    **Job Description**: We are looking for a **_Client Service Representative_** As a Client Service Representative, you will be responsible for providing prompt, courteous and professional service to our policy holders, advisors and administrative staff. You will respond to telephone inquiries by providing accurate information on our diverse products and...

  • Bilingual Client Service Representative

    1 month ago

    London, Canada Canada Life Assurance Company Full time

    **Job Description**: We are looking for a **_Client Service Representative, Bilingual (English/French)_** As a Client Service Representative, you will be responsible for providing prompt, courteous and professional service to our policy holders, advisors and administrative staff. You will respond to telephone inquiries by providing accurate information on...

  • Client Service Representative

    1 week ago

    London, Canada Canada Life Assurance Company Full time

    Client Service Representative (Bilingual in English and French) **Description: - Permanent Full Time- As a **Client Service Representative,** you will be responsible for providing prompt, courteous and professional service to our policy holders, advisors, and administrative staff. You will respond to telephone inquiries by providing accurate information on...

  • Client Services Representative

    4 weeks ago

    London, Canada ProResp, Inc. Full time

    **Client Service Representative (Medical Administration)** **Location**:Western ProResp (London, Ontario)** **Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm) **Salaried position**:Starting around $23-24/hr **What We Offer**: - Full time, reliable employment with consistent office hours - 3 weeks paid vacation to start -...

  • Client Service Representative

    1 month ago

    London, Canada Canada Life Assurance Company Full time

    **Job Description**: As a **Client Service Representative** you will be responsible for providing prompt, courteous and professional service to our policy holders, advisors and administrative staff. You will respond to telephone inquiries by providing accurate information on our diverse products and services. If you have a background in finance or...