Customer Service Representative

4 weeks ago


Edmonton, Canada Trail Tire Auto Centers Full time

Trail Tire Supply is a regional tire wholesaler based in Western Canada. We are rapidly growing, and we are currently seeking a talented and dedicated Customer Service Representative to join our team in Edmonton, AB. As a Customer Service Representative, you will be responsible for providing outstanding service to our clients and ensuring that all their needs are met.

**Responsibilities**:

- Providing product information, pricing, and availability to customers
- Processing orders and returns accurately and in a timely manner
- Liaising with other departments to ensure customer satisfaction
- Identifying and resolving customer issues and complaints
- Building and maintaining strong relationships with customers
- Keeping accurate records of all customer interactions and transactions

**Requirements**:

- Strong communication skills, both verbal and written
- Excellent problem-solving and analytical abilities
- Exceptional attention to detail and accuracy
- Ability to multitask and prioritize effectively in a fast-paced environment
- Experience in a customer service or sales-related role is preferred
- Knowledge of the tire industry is a plus
- Proficient in Microsoft Office Suite

We offer a competitive salary, benefits package, and opportunities for growth and advancement within the company.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person


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