Host/hostess
6 months ago
Overview: We are seeking a friendly and organized Host/Host to join our team. As the first point of contact for guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience. Duties: - Greet guests with a warm welcome and seat them accordingly - Manage reservations and walk-in guests efficiently - Provide menus and relay information about specials - Assist in maintaining cleanliness in the dining area - Answer phone calls and take reservations - Collaborate with servers to ensure smooth service flow - Handle guest inquiries and resolve any issues promptly Experience: - Prior experience in a hospitality or food service environment is preferred - Strong communication and customer service skills - Ability to work well under pressure in a fast-paced environment - Familiarity with Point of Sale (POS) systems is a plus - Knowledge of hotel or restaurant operations is advantageous - Excellent phone etiquette and the ability to assist guests effectively
**Job Type**: Part-time
Pay: From $16.75 per hour
Expected hours: No less than 16 per week
**Benefits**:
- Discounted or free food
Schedule:
- Evening shift
- Holidays
- Night shift
- Weekends as needed
Supplemental pay types:
- Tips
**Experience**:
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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