Front Desk Agent

7 months ago


Montréal, Canada SENS Høtel et le Château Versailles Full time

**Workplace**: 1808 Sherbrook St W, Montreal, QC H3H 1E5

**Status**: Part-time

**Salary**: 24.69$ per hour

Are you someone who finds inspiration in Japanese philosophy and embodies mínimalist, organized, and refined qualities? If so, Hotel SENS is the perfect workplace for you. Located on Sherbrooke Street, the largest street in the city, this hotel offers the opportunity to develop as a professional in the hotel industry. In addition to working for the SENS hotel, you will also have the chance to work for Château Versailles, a hotel located across from SENS and part of Montreal's heritage. The hotel's historic charm is still present through its fireplaces and French moldings, and a position is waiting for you there to help you excel in the hospitality industry.

Reporting to the front desk supervisors, the Receptionist takes room reservations, greets clients upon arrival and during their stay, provides information about the establishment and its services as well as tourist attractions, and receives payments from clients.
- Take reservations
- Coordinate arrivals and departures of clients
- Promote hotel products and services
- Collect payments for services rendered
- Answer various questions about establishment services, tourist attractions, and different regional activities
- Coordinate group arrivals and departures
- Direct incoming calls
- Handle customer complaints
- Perform any other customer service-related task

**Skills**:

- Able to work in a team
- Able to work under pressure
- Availability to work on varying schedules
- Resourceful
- Knowledgeable about tourist attractions and the city in general
- Able to demonstrate customer orientation
- Able to identify customer needs

**Required qualifications**:

- College degree in hospitality, an asset
- 1 to 2 years of experience in a similar position
- Teamwork skills

**Languages**:Bilingualism (French and English) spoken and written is required for this position as we serve an international clientele.

**_ Who are we?_**

**_ Why join our team?_**
- In addition to competitive salaries, we offer benefits such as group insurance, including life insurance, disability insurance, medical and dental insurance, and vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You will have personal days and vacations planned according to the department and the hotel you join. We also provide bonuses through our referral program, and more._
- Social life is at the heart of our company, especially after the pandemic, and each hotel has a social calendar. The Tidan Human Resources team is always there to listen to you and support you on your journey through the company._
- We believe in teamwork and are committed to creating a high-performing team through training and by strengthening team relationships. We admire our employees who set professional challenges for themselves and support them in achieving their goals. Take the step and join the Tidan team through our many job opportunities in the hotel or real estate sector. There is a place for you._


  • Front Desk Agent

    6 days ago


    Montréal, Canada Hotel Econo Lodge Centre Ville de Montreal Full time

    Looking for a hard working front desk agent that understands basic computer use and wants to learn hotel front desk tasks. All training provided with no previous experience needed. **Salary**: $15.00 per hour Additional pay: - Tips Schedule: - 8 hour shift - Day shift - Evening shift Ability to commute/relocate: - Montréal, QC H2L 3Z1: reliably...

  • Front Desk Agent

    1 week ago


    Montréal, Canada Hotel Econo Lodge Centre Ville de Montreal Full time

    Looking for a Front Desk Agent for a hotel reception. We can teach you the skills required. Need to be motivated and organized. Speak both English and French fluently. **Job Types**: Full-time, Part-time **Salary**: $14.25-$16.00 per hour Schedule: - 8 hour shift Ability to commute/relocate: - Montréal, QC: reliably commute or plan to relocate before...

  • Hotel Front Desk Agent

    7 months ago


    Montréal, Canada APD SMART INC Full time

    **Front Desk Agent (Full time/ part time)** As a Front Desk Agent, you will be the face of our facility to our guests. You will be responsible for the entire experience from beginning to end in our facilities. **What you will do**: - Greet guests and provide interactive service to the guests through phone and in-person interactions - Administrative tasks...

  • Front Desk Agent

    6 months ago


    Montréal, Canada Club Med Full time

    **Γνωρίζετε το Club Med;** Διαθέτουμε περίπου 70 resorts,σε 26 χώρες, τα οποία λειτουργούν για χειμερινή ή καλοκαιρινή σαιζόν. Κάποια απο αυτά είναι ανοιχτά όλο το χρόνο. Προσφέρουμε στους πελάτες μας υψηλής...

  • Front Desk Agent

    7 months ago


    Montréal, Canada Club Med Full time

    You are - Sociable, you know how to connect with our guests and build a trusting relationship. - Helpful and attentive, finding the right solution for all our guests. - Multilingual, you master at least two languages and are comfortable with international guests. You will - Be responsible for welcoming guests, providing information and personalising...

  • Front Desk Agent

    7 months ago


    Montréal, Canada Hôtel Faubourg Montréal Full time

    Under the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...

  • Front Desk Agent

    1 week ago


    Montréal, Canada Hôtel Faubourg Montréal Full time

    Under the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...

  • Front Desk Agent

    3 days ago


    Montréal, Canada Hôtel Faubourg Montréal Full time

    Job description Under the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting...

  • Front Desk Agent

    2 weeks ago


    Montréal, Canada Hôtel Faubourg Montréal Full time

    Under the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...

  • Front Desk Agent

    2 weeks ago


    Montréal, Canada Hôtel Faubourg Montréal Full time

    Under the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...

  • Front Desk Agent

    7 months ago


    Montréal, Canada Hôtel Faubourg Montréal Full time

    Under the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...

  • Front Desk Agent

    1 week ago


    Montréal, Canada Hôtel Faubourg Montréal Full time

    Under the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...

  • Front Desk Agent

    7 days ago


    Montréal, Canada Hôtel Faubourg Montréal Full time

    Under the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...

  • Front Desk Agent

    7 months ago


    Montréal, Canada Hôtel Faubourg Montréal Full time

    Under the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...

  • Front Desk Agent

    1 week ago


    Montréal, Canada Quality Inn Centre-Ville Montreal Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout. **Job Duties**: - Maintains an inventory of vacancies,...

  • Front Desk Agent

    2 months ago


    Montréal, QC, Canada Rodeo FX Full time

    **Company Description** Repeatedly voted one of Montreal’s Top Employers and Employer of the Year for the 2022 Mercuriades Awards, Rodeo FX is a high-end creative company offering services in visual effects, advertising, animation, and experiential. Nominated for 3 Emmy® Awards for its work on the series Stranger Things season 4, The Witcher season 2 and...

  • Front Desk Agent

    7 months ago


    Montréal, Canada Quality Inn Centre-Ville Montreal Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout. **Job Duties**: - Maintains an inventory of vacancies,...


  • Montréal, Canada Sonder Full time

    Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same - each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they need...

  • Front Desk Agent

    4 months ago


    Montréal, QC, Canada Quality Inn Centre-Ville Montreal Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout. **Job Duties**: - Maintains an inventory of vacancies,...


  • Montréal, Canada Lelux Hotel Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...