Service Manager
3 weeks ago
**Job Title**
**Service Manager**
**Company**
**Welldone Mechanical Services Inc.**
**Reports to**
**Vice President of Operations**
**Location**
**Regina, SK**
**OBJECTIVES/PURPOSE OF THE ROLE**
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Promote a positive and fun workplace culture
- Audit required documents prior to start of work
- Competent understanding of systems for both project and maintenance agreements. Effectively price and recommend maintenance programs
- Train, direct and evaluate team members in the proper, accurate, and timely completion of paperwork
- Understand timing of work and how it relates to others
- Direct and monitor team members in development, communication, and redemption of schedules
- Instruct and direct team members in the proper, accurate, and timely completion of all paperwork
- Understand the relationship between performance, customer satisfaction, and new business
- Instruct and direct team members to ensure cost effective and efficient use of equipment, tools and materials while ensuring efficient field operations.
**COMPETENCIES/ QUALIFICATIONS & EXPERIENCE**
Strong leadership skills
Bachelor’s degree (Engineering, Bus. Admin or others.)
OR
5+ years experience with Commercial HVAC systems
Coaching and leadership experience
Superior relationship building skills
2-5+ years of Management experience
Ability to make sound decisions and solve problems involving varied levels of complexity, ambiguity, and risk
Mechanical aptitude
Strong communication skills - both written and oral
Coaching and leadership experience
Strong computer skills, including the Microsoft Office Suite
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Regina, SK: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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