Team Lead, Client Experience

2 weeks ago


Red Deer, Canada Sephora Full time

**Job ID**: 222381

**Store Name/Number**: AB-Bower Place (0850)

**Address**: 4900 Molly Banister Drive, Red Deer, AB T4R 1N9, Canada (CA)

**Full Time/Part Time**: Full Time

**Position Type**: Regular

**You’ll love working here**
The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.
- ** Client Experience. **Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.
- ** Embracing Innovation. **Support all World selling cast being properly trained in all Client Interactive Technology.
- ** Event Management. **Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
- ** Performance Assessment & Development. **Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.
- ** Entrepreneurial Spirit. **Demonstrate a strong understanding of the store’s sales performance and business opportunities.

**We’d love to hear from you if**
- You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
- You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

**While at Sephora, you’ll enjoy**
- ** The people. **You will be surrounded by the best talent in the industry - people you can be proud to work with.
- ** The perks. **Think you’ve tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events.
- ** The education. **We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.


  • Team Lead

    4 weeks ago


    Red Deer, Canada Central Alberta Women's Emergency Shelter Full time

    **ABOUT US** The Central Alberta Women’s Emergency Shelter (CAWES) is a not-for-profit organization that provides support to women and children fleeing domestic violence. Beyond being a 40-bed emergency shelter, CAWES provides crisis intervention, safety planning, case management, outreach services, domestic violence court support, and child support...

  • Team Lead

    6 days ago


    Red Deer, Canada Alberta Health Services Full time

    **Your Opportunity**: The Team Lead - Protective Services performs a leadership role in Protective Services and reports directly to the Manager, Protective Services. This position is responsible and accountable for providing the direction, team leadership and organization over the activities of Protective Services in support of the vision, mission and...


  • Red Deer, Canada Best Buy Full time

    As Canada's fastest-growing specialty retailer of consumer electronics, Best Buy ensures it offers one of the best work environments in the country. Employee experience is at the heart of everything we do. We take a holistic approach to how we recognize and reward hard work and achievements. True to our vision of unleashing the power of our people, we...

  • Recruitment Team Lead

    4 weeks ago


    Red Deer, Canada Precision Well Servicing Full time

    Precision Well Servicingis currently seeking aRecruitment Team Leadto join our team! Precision Well Servicing is a fast paced organization and this position is critical in maintaining the success of the operations group. Personnel coordinators are responsible for planning, organizing and scheduling field personnel to ensure that the labor requirements and...

  • Recruitment Team Lead

    4 weeks ago


    Red Deer, Canada Precision Well Servicing Full time

    Precision Well Servicingis currently seeking aRecruitment Team Leadto join our team! Precision Well Servicing is a fast paced organization and this position is critical in maintaining the success of the operations group. Personnel coordinators are responsible for planning, organizing and scheduling field personnel to ensure that the labor requirements and...

  • Recruitment Team Lead

    4 weeks ago


    Red Deer, Canada Precision Well Servicing Full time

    Precision Well Servicingis currently seeking aRecruitment Team Leadto join our team! Precision Well Servicing is a fast paced organization and this position is critical in maintaining the success of the operations group. Personnel coordinators are responsible for planning, organizing and scheduling field personnel to ensure that the labor requirements and...


  • Red Deer, Canada Central Alberta Women's Emergency Shelter Full time

    **ABOUT US** The Central Alberta Women’s Emergency Shelter (CAWES) is a not-for-profit organization that provides support to women and children fleeing domestic violence. Beyond being a 40-bed emergency shelter, CAWES provides crisis intervention, safety planning, case management, outreach services, domestic violence court support, and child support...


  • Red Deer, Canada YMCA OF NORTHERN ALBERTA Full time

    Every person has the right to a safe, secure home and the YMCA of Northern Alberta is committed to being a voice for those facing barriers to affordable housing, people experiencing homelessness and those at risk of homelessness. As the YMCA Homeward Bound Team Lead, you will provide effective leadership in directing the overall delivery of programs and...

  • Team Lead

    1 week ago


    Red Deer, Canada Parkland Community Living and Supports Society Full time

    **Independent Lifestyles (ILS) Team Lead** Would you like to lead a team of support staff to work with a male adult with developmental disabilities living in a private residence in Red Deer? This position will be trained in the proper use of PPE and will be required, if needed, to provide direct support to individuals that are in isolation pending the...

  • Team Lead

    3 days ago


    Red Deer, Canada Parkland Community Living and Supports Society Full time

    **Independent Lifestyles (ILS) Team Lead** Would you like to lead a team of support staff to work with a male adult with developmental disabilities living in a private residence in Red Deer? This position will be trained in the proper use of PPE and will be required, if needed, to provide direct support to individuals that are in isolation pending the...

  • Team Lead, Programs

    4 weeks ago


    Red Deer, Canada Between Friends Full time

    _Are you ready to embark on an exciting adventure as the driving force behind the expansion of Camp Bonaventure in Red Deer, Alberta? We're looking for someone with boundless enthusiasm and a pioneering spirit to lead our camp's inaugural season. This is your opportunity to chart a new course, blaze a trail, and create unforgettable experiences for children...

  • Recruitment Team Lead

    4 weeks ago


    Red Deer, AB, Canada Precision Well Servicing Full time

    Precision Well Servicing is currently seeking a Recruitment Team Lead to join our team! Precision Well Servicing is a fast paced organization and this position is critical in maintaining the success of the operations group. Personnel coordinators are responsible for planning, organizing and scheduling field personnel to ensure that the labor...


  • Red Deer, Canada Sunterra Market Full time

    The Asst. Kitchen Team Lead assists in overseeing kitchen operations and the kitchen Team Members for the overall preparation, production and presentation of high quality meals and food products at Sunterra Market. The ideal candidate will have a demonstrated commitment to customer service, natural leadership abilities, a solid work ethic and a passion for...


  • Red Deer, Canada Sunterra Market Full time

    This position requires an individual who demonstrates a quality driven leadership style and is passionate about training to lead and develop people in a profitable business. This is also a hands-on role. The role focuses on the preparation and presentation of produce for sale with abundant, appealing, fresh looking displays. This is also a very service...


  • Red Deer, Canada Michaels of Canada, ULC. Full time

    Store - RED DEER, AB Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating...


  • Red Deer, Canada Michaels of Canada, ULC. Full time

    Store - RED DEER, AB We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Deliver a customer centric shopping experience by...


  • Red Deer, Canada Red Deer College Full time

    Position Information **Position Title** - Fitness Centre Lead Attendant**Position Summary** - The Fitness Centre Lead Attendant is an enthusiastic, customer service, staff leadership position that will support the day-to-day operations of the Fitness Centre, promote, and provide information to members and guests of the Fitness Centre and maintain a clean...

  • Overnight Lead

    4 weeks ago


    Red Deer, Canada Walmart Canada Full time

    **Position Summary... **:Working as an Overnight Lead at Walmart Canada is a great way to gain valuable experience in the retail industry. A Lead Department Manager - Overnights leads a team by adhering to the basic beliefs and values of Walmart. This team has accountability to stock shelves, set up displays, and ensure that the store is always...

  • Store Lead

    4 weeks ago


    Red Deer, Canada Mastermind Toys Full time

    **We’re hiring! Mastermind Toys - Canada’s Authority on Play - has big plans and we want YOU to join our growing team! We have a customer-obsessed culture, which we believe starts with employee experience. We jump at the chance to co-create with our customers and employees, while staying true to our Canadian roots. Over 39 years later, Mastermind Toys is...


  • Red Deer, Canada TD Bank Full time

    406633BR Retail Banking - Customer Service Red Deer, AB April 18, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers...