Team Lead, Madison

3 weeks ago

Kitchener, Canada Thresholds Homes and Supports Full time

**Posting No. 24-01-318**

**Team Lead, Madison - Full Time Kitchener**

Are you passionate about working directly with clients, but also have an interest in supervising a team who is committed to supporting enhanced quality of life for clients? This role is the perfect blend Thresholds Homes and Supports Inc. is a community-based agency that promotes client-centered support to improve quality of life for people who are experiencing mental health and substance-use issues. We provide affordable housing and individualized, flexible support services through our wide-ranging programs offered throughout Waterloo Region and Wellington County. Our staff are committed and passionate about what they do, and take pride in the difference they make in our community. Our values include **PERSON-FOCUSED, HOPE, RECOVERY, SELF-DETERMINATION, QUALITY OF LIFE, INTEGRITY** and **COLLABORATION**. We also take time to recognize each other and have fun

**Rate: $34.03 - $40.57 per hour**

**Benefits**:

- Float Holiday
- Health and Dental Benefits
- RRSP 5% matched after 1 year
- Above ESA standard vacation entitlement
- 12 Sick days per year
- Employee Assistance Program

**SUMMARY OF THE POSITION**:
Reporting to the Program Manager, the Team Lead will supervise the day-to-day delivery of high-quality client services, staff orientation, supervision and development, quality improvement, and program development and implementation. The Team Lead will supervise the delivery of programs for clients including development of individualized support plans, the delivery of supportive counselling, crisis prevention and intervention, skills development (life skills, social skills, interpersonal and problem solving skills) and vocational and leisure support. This individual will be involved in various interdepartmental and community committees to identify and provide comprehensive services. The Team Lead will be required to work closely with management and other colleagues to assist in the development, implementation and maintenance of new policies, procedures and initiatives. **The home base for this role will be at the Madison Ave group home location in Kitchener and will be required to provide support to other locations in the Waterloo Region as needed.**

**ESSENTIAL SKILLS**
- Supervisory and leadership
- Program development and implementation
- Administrative/organization
- Communication
- Anti-oppressive practice
- Mental health, substance-use, or supportive housing experience

**HOURS OF WORK**

The Team Lead will work a thirty-five (35) hour week, the hours being flexible to the needs of the staff, clients and program. The position will participate in the agency’s Manager On-call rotation.

**ESSENTIAL QUALIFICATIONS**
- Bachelor’s degree in a health-related field is required; membership within a regulatory college a strong asset.
- Minimum of two (2) years of supervisory experience in the field of healthcare.
- Three (3) to five (5) years of experience working in mental health, addictions or supportive housing.
- Must be an energetic self-starter who is able to function comfortably in a team environment or independently and relates well to co-workers and the public.
- Ability to manage time and multiple tasks with little supervision.
- Strong organizational, problem solving, critical thinking and program execution skills.
- Above average writing ability; ability to analyze written reports, complex documents and publications.
- Ability to support performance management and improvement as needed.
- High level of integrity, confidentially, and accountability.
- Sound analytical thinking, planning, prioritization, and ability to execute on decisions made.
- The ability to travel and provide own, reliable transportation
- Able to successfully complete and provide a current Police Vulnerable Sector Check.

**Equity Statement**

Thresholds Homes and Supports is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Thresholds Homes and Supports, Head Office location, is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.

**Job Types**: Full-time, Permanent

**Salary**: $34.03-$40.57 per hour

Expected hours: 35 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- supervisory: 2 years (required)
- mental health, substance use, and/or supportive housing: 3 years (required)

Work Location: In person

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