Program Support Worker

5 months ago

Edmonton, Canada Homeward Trust Edmonton Full time

**About Homeward Trust**

Homeward Trust Edmonton (HTE) is a not-for-profit organization charged with ending homelessness in Edmonton. Our efforts are guided by community needs and priorities as outlined in A Place to Call Home: Edmonton’s Plan to Prevent and End Homelessness. Homeward Trust has a dynamic work environment, filled with high-energy, dedicated, and passionate people.

Homeward Trust coordinates and provides resources for local efforts that address homelessness and its impacts on individuals, families, and communities. We work with agencies, neighborhoods, mainstream systems, community members, and all orders of government in pursuit of this singular objective, grounded in the belief that we can and will end homelessness in Edmonton. Homeward Trust is proud that our community is recognized both nationally and internationally as a leader in this work.

Homeward Trust embraces the Housing First philosophy; prioritizing access to safe appropriate housing without pre-conditions, with supports required by the participant to remain in a home. Homeward Trust Edmonton’s programs involve housing (such as capital project funding, property management, and sourcing access to new or existing units for participant use) and supportive services to individuals in or seeking access to housing programs.

**Position Summary**

The casual Program Support Worker will assist the Shift Leads, Housing Support Coordinators, and other Program Support Workers between two Edmonton housing units; Morning Fire Protector, a fifteen suite Permanent Supportive Housing complex providing services to Indigenous families; and Jockey Dorms, a thirty-six suite Bridge Housing facility providing services to participants experiencing homelessness and supporting the rapid resolution of their housing circumstances.

Casual shifts may include weekdays, weekends, days, evenings, and general holidays. We are currently hiring for 3 casual Program Support Workers.

**Duties & Responsibilities**

Casual Program Support Workers are responsible for supporting the work of the Program Manager, Site Leads, Housing Support Coordinators, and other Program Support Workers.
- Primary duties include:_
- Complete regular building walk-through identifying hazards and issues, then as needed, reporting these issues to on-call staff.
- Light general cleaning duties, as required.
- Completing all documentation of shift, ensuring communication of building activities and incidents are communicated to other shifts.
- Interacting and problem solving with participants.
- Building a quality relationship with participants.
- Support the work of Housing Support Coordinators/Team Lead (i added in team lead) following plans developed for participants.
- Be mindful of trespassing.
- Responding to emergency situations as required (including de-escalation)
- Support and maintain a safe environment for participants through guest management. This will include ensuring guests sign in, guests are not disruptive to the larger building, and that tenants feel safe.
- Throughout shift, complete regular building walk-through identifying possible hazards and issues, then, of needed, reporting these issues to on-call staff.
- Cleaning office space, kitchen, bathroom, and common area nightly.
- Completing all documentation of shift, ensuring communication of building activities and incidents are communicated to other shifts.
- Interacting and problem solving with participants.
- Building a quality relationship with participants.
- Support the work of Residential Program Coordinators following plans developed for participants.
- Record safety issues, critical incidents, or any other information that would impact participants.

**Qualifications**
- Education & Experience_
- Minimum of High School or GED equivalent.
- Experience working in a not-for-profit organization, property management, customer service, and/or enrollment in relevant University coursework will be considered an asset.
- Experience working independently in a fast-paced environment with competing demands and frequently tight timelines.
- Prior experience on working with vulnerable populations relative to housing is preferred.
- Knowledge, Skills & Abilities_
- Sound understanding of available housing, income support and related agency/government assistance programs in the Edmonton community.
- Demonstrated ability to perform proactive community outreach activities.
- Excellent interpersonal communication skills to connect with participants, funded agencies, and other stakeholders to meet Homeward Trust reporting requirements and standards.
- Ability to establish and maintain effective working relationships with coworkers, participants, and community agencies.
- Knowledge and understanding of Indigenous cultures and traditions and the ability to work with culturally diverse people.
- Familiarity with First Nation, Metis and Inuit communities in Alberta and issues and challenges facing those choosing to move to urban

  • Community Support Worker

    2 months ago

    Edmonton, Canada behavior support and family services inc Full time

    **Job description (Bilingual French and English)** **The Program** Behavior Support and Family Services provides social service supports youth facing challenges through a personalized, trauma-informed approach to care, in an environment of cultural respect and support. Our committed social services team mentor persons served to develop their unique...

  • Support Worker

    2 months ago

    Edmonton, Canada Maple Tree Consulting and Support Services Full time

    Maple Tree Consulting and Support Services is a dynamic organization that prides itself in its ability to adapt to the needs of the Children, Youth, and Families we serve. We work in collaboration with our person’s served, Child and Family Services, community agencies and stakeholders. We are unique in that we let our values guide the services we provide...

  • Program Support Administrator

    2 weeks ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    **Program Support Administrator** **Full-time** Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Program Support Administrator, to provide support at the Youth Support Centre(YSC). What We Do YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support Centre...

  • Cultural Support Worker

    5 months ago

    Edmonton, Canada Maple Tree Consulting and Support Services Full time

    Maple Tree Consulting and Support Services is a dynamic organization that prides itself in its ability to adapt to the needs of the Children, Youth, and Families we serve. We work in collaboration with our person’s served, Child and Family Services, community agencies and stakeholders. We are unique in that we let our values guide the services we provide...

  • Transition Youth Worker, Full-time

    5 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    **Compass Program** **Full-Time** Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full - Time Permanent Transition Worker, to provide support for the Compass Program and create a safe environment for youth. What We Do Based in Edmonton, Youth Empowerment and Support Services (YESS) provides immediate and low-barrier 24/7...

  • Personal Support Worker

    5 months ago

    Edmonton, Canada I & H Home Care Support Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Work site environment**: - Non-smoking **Work setting**: - Work in employer's/client's home **Tasks**: - Administer bedside and personal care - Administer medications - Assist clients in water (i.e....

  • Youth Worker Full-time, Overnight Compass Program

    5 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    **Compass Program** **Full-Time** **Overnight with alternating weekends** Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full - Time Permanent Transition Worker, to provide support for the Compass Program and create a safe environment for youth. What We Do YESS is a not-for-profit agency working with youth facing...

  • Youth Worker Full-time, Overnight Compass Program

    5 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    **Compass Program** **Full-Time** **Overnight with alternating weekends** Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full - Time Permanent Transition Worker, to provide support for the Compass Program and create a safe environment for youth. What We Do YESS is a not-for-profit agency working with youth facing...

  • Youth Worker Relief: Supportive Housing

    5 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    **Graham's Place & Shanoa's Place** **Relief Various Shifts** Youth Empowerment and Support Services (YESS) is currently seeking a qualified Youth Worker for Relief shifts, to provide support for the supportive houses, Graham's Place and Shanoa's Place and create a safe environment for youth. What We Do YESS is a not-for-profit agency working with youth...

  • Youth Worker Part Time Evenings: Youth Support

    5 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    **Youth Support Centre** **Full-time** **Positions available: 4** Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Permanent Youth Worker, to provide support at the Youth Support Centre(YSC). What We Do YESS is a not-for-profit agency working with youth facing difficult realities. We provide shelter, residential...

  • Youth Worker Full Time Nights: Youth Support Centre

    5 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    **Youth Support Centre** **Full-time** **Positions available: 1** Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Permanent Youth Worker, to provide support at the Youth Support Centre(YSC). What We Do YESS is a not-for-profit agency working with youth facing difficult realities. We provide shelter, residential...

  • Youth Worker Full Time Days: Youth Support Centre

    5 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    **Youth Support Centre** **Full-time** **Positions available: 4** Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Permanent Youth Worker, to provide support at the Youth Support Centre(YSC). What We Do YESS is a not-for-profit agency working with youth facing difficult realities. We provide shelter, residential...

  • Family Time Support Worker

    5 months ago

    Edmonton, Canada Maple Tree Consulting and Support Services Full time

    A Family Time Support Worker (FTSW) is an important member of an integrated Collaborative Service Delivery (CSD) team, who works cooperatively to support safety and promote attachment for families. FTSW's work directly with children and families by providing transportation from placements to family time visits, supervising the family’s time together, and...

  • Program Supervisor Full-time: Youth Support Centre

    2 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    Youth Support Centre Full-time Positions available: 1 Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Program Supervisor, to provide support at the Youth Support Centre(YSC). What We Do YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support Centre...

  • Program Supervisor Full-time: Youth Support Centre

    2 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    Youth Support Centre Full-time **Positions available**: 1 Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Program Supervisor, to provide support at the Youth Support Centre(YSC). What We Do YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support Centre...

  • Family Time Support Worker

    5 months ago

    Edmonton, Canada Maple Tree Consulting and Support Services Full time

    A Family Time Support Worker (FTSW) is an important member of an integrated Collaborative Service Delivery (CSD) team, who works cooperatively to support safety and promote attachment for families. FTSW's work directly with children and families by providing transportation from placements to family time visits, supervising the family’s time together, and...

  • Peer Support Worker

    5 months ago

    Edmonton, Canada Canadian Mental Health Association Edmonton Region Full time

    Identifying Information **Job Title**: Peer Support Worker (PSW) **Program Area**: Individual and Family Supports Program (IFSP) **Job Level**: Casual **Reports to**: Peer Services Lead, IFSP **Organization Summary** CMHA-Edmonton is a non-profit organization whose mission is to ensure that all people experience good mental health and well-being. We...

  • Youth Worker Full Time Days: Youth Support Centre

    1 month ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    **Youth Support Centre** **Full-time** **Positions available: 1** Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Permanent Youth Worker, to provide support at the Youth Support Centre(YSC). What We Do YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth...

  • Programs Supervisor

    5 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    We are currently looking for a full-time **Program Supervisor **to join our Intake team at YESS! What We Do Based in Edmonton, Youth Empowerment and Support Services (YESS) provides immediate and low-barrier 24/7 shelter, daytime programs and resources, temporary supportive housing, and individualized wrap-around supports for young people aged 15-24. We...

  • Support Worker

    5 months ago

    Edmonton, Canada Hope4life Full time

    Casual Hope 4 Life Inc. is now seeking a Casual Community Support Workers for Edmonton and surrounding area. Hope 4 Life is a human service provider that works with individuals to realize their values and potentials in life. Hope 4 Life is fully devoted to equitable opportunity and service delivery for the vulnerable groups. Our aim is to encourage and...