Associate Retail

**Position Title**
- Associate Retail (CSJ)

**FTE**
- 1.00

**Compensation Type**
- Hourly

**Salary Minimum**
- $17.50

**Salary Description**

**Benefits**

**Location City**
- Elmira

**Location Country**
- Canada

**Location Description**

**Applications Close Date**
- May 07, 2023

**Start Date**
- Jun 26, 2023

**Start Date Flexible**

**Term Length**
- 9 weeks

**Qualifications**
- Required
- Self-motivated and willing to take initiative while at the same time willing to work as a team with staff and volunteers
- Ability to create an atmosphere of a positive Christian presence within the shop
- Strong interpersonal skills with people of all ages and backgrounds
- Willing and able to work with a variety of people in a friendly way
- As a retail business - must be willing and able to work a variety of hours including evenings and Saturdays
- Ability to lift 50 lbs. and exert 11 to 25 lbs. of force frequently
- Requires about 6 or more hours of intermittent standing or walking in a standard workday
- Ability to repeatedly bend or stoop to floor level shelves and able to reach upper shelves with use of a stool or a ladder when necessary
- Sitting may be required only intermittently and occasionally
- Ability to make quick and thoughtful decisions
- Basic computer skills (MS Word, MS Excel, Internet)
- Healthy balance of patience and energy
- Heart for justice, active peacemaking and global understanding
- Police vulnerable sector check (required upon hire)
- Legally able to work in Canada

To be eligible, youth must:

- Qualifies based on the requirements of the Canada Summer Jobs Program
- be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the _Immigration and Refugee Protection Act_ for the duration of the employment and,
- have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.

Preferred
- Experience working with volunteers
- Awareness of second hand market, retail trends and merchandising
- Knowledge of antiques and collectibles

**Job Synopsis**
- This Contract 9 week position is responsible for maintaining a high quality of customer service while keeping up in a fast paced, high capacity setting. Hours per week 35.
The Associate’s assignments will mainly be in the retail area, including cashier: assisting on cash; providing excellent customer service; issuing refunds when needed, merchandising the floor: maintaining cleanliness; prepping shop for seasonal displays; creating feature displays; putting out priced donations from the workroom, assisting with cash duties as it pertains to the retail area: creating and counting floats, preparing daily reconciliations.
The Associate will also assist in the workroom area: as a receiver, cleaning, hanging and pricing donations for sale.
The Associate will work in close collaboration with all of the Co-ordinators/Managers of the shop and is accountable to the General Manager.
As required, the Associate will receive health and safety training including WHMIS and First AID, CPR upon hire.
MCC ¬¬¬¬Thrift and Gift seeks to be a friendly, caring presence in the community, showing value and respect to all. Practicing and promoting faithful stewardship and care for God's creation and raising funds for MCC are also key components to the mission statement of this and other MCCO Thrift Shops.
MCC is a charitable organization that partners with churches and community organizations worldwide to walk with people who are disadvantaged. MCC supports activities that provide emergency assistance, reduce poverty, and promote healthy communities, sustainable living and alternatives to violence. As an internationally recognized NGO, MCC currently serves in 57 countries with 716 partners, 1133 staff and 40,000 volunteers.

**Challenges**

**Key Responsibilities**
- General
- Serve as a brand advocate and ambassador for MCC mission and values in every interaction with customers and donors
- Support Co-ordinators/Managers as needed to meet the demands of daily operations
- Assist with special events and projects as needed
- Establish and maintain positive working relationships with volunteers
- Greet customers and donors, respond to questions and provide outstanding customer service.

Workroom and Retail
- Be proactive in maintaining clean work spaces that meet health & safety standards, in the workroom and on the retail floor
- Assist in the ongoing organization of receiving area, workroom, and seasonal storage
- Sort, clean and price donations in various departments as needed
- Use a discernable eye when dealing with antiques and collectibles, ensuring one of a kind pieces are brought to the attention of the appropriate assistant manager
- Assist in maintaining the stock on the floor and setting up merchandise displays on the sales floor
- Utilize the POS system to cash customers out or a