Customer Experience Associate

7 months ago

Elmira, Canada TD Bank Full time

**Customer Experience Associate**:

- 425284BR

**Job Category - Primary**
- Retail Banking - Customer Service

**Work Location**
- 41 Arthur Street

**Employment Type**
- Regular

**City**
- Elmira

**Time Type**
- Part Time

**Province/State**
- Ontario

**Hours**
- 15

**Workplace Model**
- Onsite

**Pay Details**

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Details**

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.**How We Work**
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they’ll always have access to the TD community and experience our

  • Sales Associate/cashier

    7 months ago

    Elmira, Canada VIP Cannabis Co. Full time

    **Job Overview**: At **VIP Vape**, we set the standard for customer experience. Our philosophy is simple: match the products we sell with the specific needs of each customer; offer our products in a clean, contemporary space that invites return visits; and make a positive impact on the communities in which we live and work. We bring our ideology to life...

  • Parts Associate

    7 months ago

    Elmira, Canada Premier Equipment Ltd. Full time

    **Location**:Elmira, ON **Type of Employment**:Full-Time Premier Equipment Ltd is a full-service John Deere dealership specializing in agriculture, lawn and commercial grounds care and compact construction equipment. With heritage dating back to the 1950's, our organization has grown through the decades bringing to life John Deere's commitment to customers...

  • Sales Associate

    3 days ago

    Elmira, Canada VIP Vape Full time

    VIP Vape is a rapidly growing e-cigarette retailer. Our goal is to provide excellent customer service, innovative product selection and educational resources for the growing vape clientele/community. The vape sales associate will report to the store manager. **Job Types**: Full-time, Part-time Part-time hours: 20-44 per week **Salary**: From $16.00 per...

  • Client Care Associate

    2 months ago

    Elmira, Canada Programmed Insurance Brokers Inc. Full time

    **Client Care Associate - Wealth Management (MF)** Elmira, ON | Full-Time **POSITION OVERVIEW** We are looking for a motivated individual with strong technical and organizational skills to join our Wealth Management Team, in our Elmira, Ontario office. As a member of our team, you will enjoy a positive work environment, professional training,...

  • Client Care Associate

    4 weeks ago

    Elmira, Canada Programmed Insurance Brokers Inc. Full time

    Client Care Associate - Life Division Elmira, ON | Full-Time - Hybrid POSITION OVERVIEW Programmed Insurance Brokers Inc. “PIB” is looking for a motivated individual with strong technical and organizational skills to join our Finance Team, in our Elmira, Ontario office. As a member of our team, you will enjoy a positive work environment, professional...

  • Electrical Associate Production Supervisor

    7 months ago

    Elmira, Canada Gorbel Full time

    Gorbel’s mission is simple: We improve people’s lives. That mission guides everything we do, from the products and service we provide to our outside customers to the work environment we foster for our employees. We are a manufacturer of material handling and fall protection products for the production and warehouse/distribution sectors. We’re on the...

  • Customer Care Manager

    7 months ago

    Elmira, Canada Trylon Full time

    _Do you love wireless technology? We do. Are you passionate about supporting global wireless communications? We are._ - We are Trylon. Trylon has been supplying innovative, cell site steel infrastructure, as well as site acquisition, engineering services, installation and technical services for wireless networks since the introduction of cellular technology...

  • Customer Service Representative

    1 week ago

    Elmira, Canada BMO Financial Group Full time

    53 Arthur St S Elmira Ontario,N3B 2M6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall...

  • Personal Banking Associate

    7 months ago

    Elmira, Canada BMO Financial Group Full time

    53 Arthur St S Elmira Ontario,N3B 2M6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall...

  • Customer Repairs

    4 months ago

    Elmira, Canada Fish Farm Supply Co Full time

    Looking to add a member to our team that will perform repairs and installations of aeration windmills, fountains and air compressor for customers. Duties will also include assisting customers, shipping, order entry, warehouse duties, packaging products and others tasks as the season and needs dictate. If you are a person who likes to be able to move between...

  • Retail Sales Associate

    5 months ago

    Elmira, Canada Elmira Home Comfort (Belmont Appliance) Full time

    Pay: From $18.00 per hour Expected hours: 20 - 44 per week **Benefits**: - Store discount Shift: - 8 hour shift - Day shift Work days: - Every Weekend - Monday to Friday **Experience**: - sales: 1 year (required) - Customer service: 1 year (required) Work Location: In person

  • Warehouse Associate

    1 week ago

    Elmira, Canada CRB Full time

    **Overview**: To effectively and efficiently perform all supply and warehousing tasks to ensure maximum productivity, order accuracy and cost-effective operations. **Responsibilities**: **PICKING/PACKING/SHIPPING** **Standards** - Follow all Standard Operating Procedures for the safe and accurate picking and packing of orders. - Pick, pack, ship and...

  • Yard Coordinator

    3 months ago

    Elmira, Canada Premier Equipment Ltd. Full time

    **Location**:Elmira, ON **Type of Employment**:Part-Time **This position is located in Elmira with our sister company Premier Equipment Rentals.** **Students in College and University are welcome to apply. ** Premier Equipment is a full-service John Deere dealership specializing in agriculture, lawn and commercial grounds care and compact construction...

  • Merchandiser Pt

    7 days ago

    Elmira, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 11 Arthur St North, Elmira, Ontario, N3B 1Z4 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: Merchandises and provides superior customer service. Maintains efficient flow of...

  • Group Administration Customer Service Representative

    6 days ago

    Elmira, Canada RWAM Insurance Administrators Inc. Full time

    Do you want to work for a Canadian company who values an inclusive, friendly, and supportive workplace in a growing town with big-time perks? If this sounds like you; Come join us at RWAM! **In this role you will**: - Assist Plan Sponsors and Plan Members to manage their group benefit plans through both written and verbal communication - Communicate with...

  • Elec. Assembler

    7 months ago

    Elmira, Canada Gorbel Full time

    Gorbel’s mission is simple: We improve people’s lives. That mission guides everything we do, from the products and service we provide to our outside customers to the work environment we foster for our employees. We are a manufacturer of material handling and fall protection products for the production and warehouse/distribution sectors. We’re on the...

  • Electrical Assembler

    7 months ago

    Elmira, Canada Gorbel Full time

    Gorbel’s mission is simple: We improve people’s lives. That mission guides everything we do, from the products and service we provide to our outside customers to the work environment we foster for our employees. We are a manufacturer of material handling and fall protection products for the production and warehouse/distribution sectors. We’re on the...

  • Elec. Assembler

    3 months ago

    Elmira, Canada Gorbel Full time

    Gorbel’s mission is simple: We improve people’s lives. That mission guides everything we do, from the products and service we provide to our outside customers to the work environment we foster for our employees. We are a manufacturer of material handling and fall protection products for the production and warehouse/distribution sectors. We’re on the...

  • Planter and Combine Specialist

    6 months ago

    Elmira, Canada Premier Equipment Ltd. Full time

    **Location**:Elmira, ON **Type of Employment**:Full-Time Premier Equipment Ltd is a full-service John Deere dealership specializing in agriculture, lawn and commercial grounds care and compact construction equipment. With heritage dating back to the 1950's, our organization has grown through the decades bringing to life John Deere's commitment to customers...

  • Front Store Supervisor Pt

    7 days ago

    Elmira, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 11 Arthur St North, Elmira, Ontario, N3B 1Z4 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: Managing the customer service functions, including cash, cashiers and...