Customer Service Coordinator
4 months ago
Temporary position for 12 months.
As a Customer Service Coordinator, you provide administrative and operational support to the organization. You strive to maximize operational productivity. This may include working in one or more sub-specialties, such as data entry, data processing, and verification of database data integrity. You perform administrative and follow-up tasks to support your unit’s day-to-day operations and help it meet operational objectives and carry out initiatives in accordance with the detailed directives in place. The ability to drive results is therefore essential. You help process information and solve simple, everyday issues, tailoring your approach as needed. You respond to administrative and operational questions. More specifically, you will be required to:
- Help carry out the unit’s operational and administrative processes- Help analyze and produce reports and statistics- Carry out administrative tasks, including data collection, entry, modification, compilation and coding. Coordinate the unit’s activities- Provide information about your line of business’s processes and procedures- Help prepare presentations and related documents- Serve as resource person for administrative and operational matters
What we offer*- Competitive salary and annual bonus- 4 weeks of flexible vacation starting in the first year- Defined benefit pension plan that provides predictable, stable income throughout retirement- Group insurance including telemedicine- Reimbursement of health and wellness expenses and telework equipment
What you bring to the table- College diploma in a related field- Please note that other combinations of qualifications and relevant experience may be considered
Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability
LI-Hybrid
Trade Union
Non-unionized
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
Job Family
Administration (FG)
Unposting Date
2024-09-25
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