Assistant Branch Manager

2 months ago

London, Canada Sherwin-Williams Full time

The Branch Assistant Manager works with the Branch Manager to organize, plan, and implement strategies in a Sherwin-Williams Automotive Branch. This includes supporting all aspects of branch operations, including customer service, sales, marketing, merchandising, inventory, finances, and store safety. This role will assist in supervising and training store staff.

**The individual selected for this role will be expected to work at Automotive Finishes Branch #9007 located at 2391 Huron Street, London, ON N5V 0A8**

RESPONSIBILITIES
- Assist in developing and implementing branch market plan based on market conditions, branch mission and financial/budget objectives
- Support business strategies to increase sales and optimize profitability
- Build and maintain knowledge of all products to ensure effective customer recommendations
- Ensure high levels of customer satisfaction through excellent service
- Verify customer orders and transactions are completed and documented accurately
- Maintain branch inventory levels
- Ensure compliance with policies and procedures including safety, loss prevention, and security
- Support employee training, development, performance management, and corrective action
- Respond to and resolve any customer and/or employee complaints
- Assist in determining staffing needs and develop work schedules
- Analyze management and financial reports, including financial ratios relative to Profit & Loss (“P&L”)
- Assist with daily bank deposits

QUALIFICATIONS

**Minimum Requirements**
- Must be at least eighteen 18 years of age
- Must be legally authorized to work in the country of employment
- Must have a valid, unrestricted Driver’s License
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must have at least one (1) year of work experience in retail, sales, or customer service or have completed a Sherwin-Williams Development Program

**Preferred Qualifications**
- Have at least three (3) years of work experience in customer service, retail, or sales
- Have at least one (1) year of work experience in a Sherwin-Williams Automotive Branch
- Have at least one (1) year of work experience in an automotive aftermarket industry
- Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams
- Have at least one (1) year of work experience using Microsoft Office products (e.g. Word, Excel, Power Point, Teams, and/or Outlook)
- Have work experience using timekeeping and/or customer relationship management (""""CRM"""") systems
- Have an associate degree or higher in Business, Sales, or Marketing
- Willingness to relocate for future job opportunities

EMPLOYER DESCRIPTION

Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We’ll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colours Show

**What is the Process to get Started?**

Step 1 - Online Application

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 - Digital Interview

You’ll be able to record and complete your video interview anytime, anywhere While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 - In-Store Interview

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

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