Business Development and Operations Specialist

5 months ago

Peterborough, Canada Ellas Logistics Full time

**About Us**:
Ellas Logistics is a family-owned, asset-based trucking company with a strong focus on Full Truckload (FTL), Less Than Truckload (LTL), and expedite services. With our roots firmly planted in Peterborough, Ontario, we’re dedicated to delivering exceptional service with a personal touch. As we continue to grow, we're seeking a dedicated and experienced individual to join our team and contribute to the success of our operations.

**Position Overview**:
**Key Responsibilities**:

- Build and maintain strong relationships with current and future customers.
- Engage in both inside and outside sales to secure new accounts and expand our customer base.
- Actively pursue new business opportunities through direct outreach, networking, and industry events.
- Develop and implement strategies to optimize revenue and efficiently utilize available assets.
- Provide accurate and competitive freight quotes for new and existing customers.
- Negotiate rates and accessorial charges to align with current market conditions.

**Operations Management**:

- Support the day-to-day operations of the company, ensuring efficiency and productivity.
- Dispatch drivers and trucks for daily operations, ensuring schedules are met and any issues are resolved promptly.
- Manage load bookings, organize shipments, and ensure all details are correctly entered into our load booking system.
- Collaborate with drivers to address any operational challenges, ensuring freight is handled efficiently.
- Respond to customer inquiries and concerns, delivering top-tier customer service and solutions.
- Schedule pickup and delivery appointments as needed, maintaining a high level of organization.
- Ensure all profiles and data within Dispatch Mate are accurate and up to date.

**Qualifications**:

- Minimum of 5+ years of experience in a similar role within the transportation/logistics industry.
- Strong communication skills, both written and verbal, essential for interacting with customers, drivers, and colleagues.
- Proven ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Previous experience in sales (both inside and outside) and dispatching commercial vehicles.
- Familiarity with Dispatch Mate or similar dispatch software preferred but not required.
- Strong geographical knowledge of Ontario and an understanding of the logistics landscape.
- Excellent negotiation skills and the ability to think creatively to solve problems.
- Self-motivated, highly organized, and detail-oriented with a professional attitude.

**Why Join Us?**
- Career Development: Grow your skills and advance your career within a supportive and dynamic environment.
- Team-Oriented: Join a collaborative team where your contributions are valued and recognized.
- Stability: Be part of a family-owned company with a strong reputation and commitment to service.
- Work-Life Balance: Enjoy a flexible and balanced work environment.

**How to Apply**:
**Inclusive Hiring**:
**Job Types**: Full-time, Permanent

Pay: $34,411.01-$60,844.77 per year

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Direct sales: 3 years (preferred)
- Dispatching: 3 years (preferred)

Work Location: In person

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