Motor Truck Cargo Examiner

1 month ago

Vancouver, Canada ClaimsPro LP - International Programs Group Full time

Company:
ClaimsPro LP - International Programs Group

Motor Truck Cargo Examiner - Full Time, Remote (British Columbia or Alberta)

International Programs Group (IPG) is an independent third-party claims administration team that provides claims services for Lloyd's of London, self-insured entities, and organizations with high deductibles. We provide our clients with peace of mind knowing that their interests are looked after by a team of professionals who understand the specific language and technicalities of this market and who provide the highest quality of Third-Party Administrator (TPA) services. IPG also provides clients with the added value of local, on-the-ground knowledge and coast-to-coast coverage across Canada and the UK.

Although intended to be a remote work opportunity, this position may require attendance in the office for training, client meetings, or team meetings with ample notification.

**Responsibilities**:

- Examine moderate to complex claims
- Direct Field Adjusters on task assignment investigations
- Settle claims directly with Insureds or their representatives
- Administer claims payments/settlements through trust accounts
- Liaise with all stakeholders to ensure clients’ needs are met
- Report back to the syndicate or self-insured according to their guidelines

Qualifications & Experience:
While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for someone with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. Trucking/cargo claims experience is required. Third Party Liability, Bodily Injury and/or Accident Benefits experience is an asset.
- your trucking/cargo claims experience
- your education, with relevant post-secondary education being an asset
- your completed CIP courses. CIP designation is helpful
- your ability to hold an independent adjusting license in Alberta, BC, Ontario/or Quebec and across Canada.
- your experience delivering relevant claims adjusting and/or examining work
- your experience positively contributing to a high-performing team
- examples of your strong aptitude and ability to work with technology
- your attention to detail and your ability to communicate professionally

Competencies:

- Proactive, and thorough investigation of each claim
- Timely claim handling and adjusting
- Appropriate management of claims expenses
- Focused on dealing with claims properly and economically
- Professional, paying claims only where insured or insurer is legally liable
- Careful with an attention to detail handling claims documentation with electronic notes
- Timely in loss reserving according to our clients’ respective reserve philosophies
- Realistic with their claim’s reserves in accordance with client guidelines and philosophy

What We Offer:

- Competitive Pay
- Work-Life Balance
- E-flex Benefits Program
- Wellness Programs
- Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
- Training and Career Development Opportunities
- Employee Referral Bonuses
- Employee Recognition Program
- Employee Perks (access to vendor discount programs)
- Reimbursement for Adjusting Licenses and Dues

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third

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