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Motor Truck Cargo Examiner

3 months ago

Vancouver, Canada Xpera Full time

Company:

ClaimsPro LP - International Programs GroupMotor Truck Cargo Examiner - Full Time (Remote, Anywhere in Canada)

Motor Truck Cargo Examiner – Full Time, Remote (British Columbia or Alberta)

International Programs Group (IPG) is an independent third-party claims administration team that provides claims services for Lloyd's of London, self-insured entities, and organizations with high deductibles. We provide our clients with peace of mind knowing that their interests are looked after by a team of professionals who understand the specific language and technicalities of this market and who provide the highest quality of Third-Party Administrator (TPA) services. IPG also provides clients with the added value of local, on-the-ground knowledge and coast-to-coast coverage across Canada and the UK.

We are seeking a Motor Truck Cargo (MTC) Examiner to join our Western Canada team. The successful candidate will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed, and timely service. Utilizing a ‘desktop’ model, IPG examiners manage claims from start to finish. This hands-on approach ensures that the claim is handled properly and helps offset third-party adjusting costs.

Although intended to be a remote work opportunity, this position may require attendance in the office for training, client meetings, or team meetings with ample notification.

Responsibilities:

Examine moderate to complex claims. Direct Field Adjusters on task assignment investigations. Settle claims directly with Insureds or their representatives. Administer claims payments/settlements through trust accounts. Liaise with all stakeholders to ensure clients’ needs are met. Report back to the syndicate or self-insured according to their guidelines.

Qualifications & Experience:

While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for someone with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. Trucking/cargo claims experience is required. Third Party Liability, Bodily Injury and/or Accident Benefits experience is an asset.

But ultimately, successful applications to this job will address:

your trucking/cargo claims experience your education, with relevant post-secondary education being an asset your completed CIP courses. CIP designation is helpful your ability to hold an independent adjusting license in Alberta, BC, Ontario/or Quebec and across Canada. your experience delivering relevant claims adjusting and/or examining work your experience positively contributing to a high-performing team examples of your strong aptitude and ability to work with technology your attention to detail and your ability to communicate professionally

Competencies:

Proactive, and thorough investigation of each claim Timely claim handling and adjusting Appropriate management of claims expenses Focused on dealing with claims properly and economically Professional, paying claims only where insured or insurer is legally liable Careful with an attention to detail handling claims documentation with electronic notes Timely in loss reserving according to our clients’ respective reserve philosophies Realistic with their claim’s reserves in accordance with client guidelines and philosophy

What We Offer:

Competitive Pay Work-Life Balance E-flex Benefits Program Wellness Programs Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees Training and Career Development Opportunities Employee Referral Bonuses Employee Recognition Program Employee Perks (access to vendor discount programs) Reimbursement for Adjusting Licenses and Dues

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.