Personal Insurance Account Manager, Retail

3 weeks ago


Oakville, Canada HUB International Full time

**Overview of Position**:
HUB International’s vision is to be everywhere risk exists - today and tomorrow. Helping protect what matters most.

HUB International’s Personal Insurance department in our Oakville office continues to grow and we are currently looking for a strong, hands-on Account Manager. This is an ideal role for someone who brings a strong Personal Insurance Broker background, customer focused approach, supports growth and retention and able to deliver excellent client service.

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference.

**Primary Responsibilities**:
Manage servicing all aspects of personal insurance policies

Ability to provide excellent service to client inquiries in an effective and timely manner

Ensure new business and retention targets are met, including by means of re-marketing

Cross-sell and up-sell of other insurance and financial products to existing clients

Complete assigned tasks and request from underwriting and various carriers

Ability to assess risk and ensure appropriate coverages have been provided to clients

Resolve client concerns and issues in a professional manner

**Qualifications and Experience**:
College Diploma/University Degree or equivalent experience

Minimum 5+ years of personal lines broker experience or equivalent

RIBO Licensed

CIP / CAIB an asset

Personal service & call rotation background an asset

Experience with Personal Lines multiple markets and various company portals

**Strong communication skills**: written and verbal

Excellent problem solving skills and customer focused

**Proficient in MS Office**: Word, Excel and Outlook

Epic broker management system experience an asset or other systems

**Core Values**:
Entrepreneurship - encouraging innovation and educate risk taking

Integrity - doing things right every time

Teamwork - working together to maximize results

Accountability - measure and take responsibility for outcomes

Service - serving customers, communities, and colleagues

HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

\#LI-Hybrid

Department Account Management & Service

**Required Experience**: 5-7 years of relevant experience

**Required Travel**: No Travel Required

**Required Education**: College diploma (3-year degree)

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International



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