On-campus Employment Coordinator

4 months ago

Oshawa, Canada Durham College Full time

**About Durham College**:
Durham College (DC) is a leading post-secondary institution that supports students to develop career-ready skills for the ever-changing job market. With a focus on experiential learning, led by expert faculty, through field placements, applied research, co-ops and other hands-on opportunities, DC grads are known for having the skills and knowledge they need to adapt to the ever-changing workforce.

A leader in innovative teaching and learning, Durham College offers a wide range of market-driven programs across multiple disciplines, including culinary management, farming and horticulture, business, IT, construction and trades, science and technology, health care, engineering, social and community services, media, art and design.

Our modern campuses in Oshawa and Whitby offer 145 programs - including six honours bachelor’s degrees and 11 apprenticeship programs - to more than 13,700 full-time post-secondary and 2,300 apprenticeship students. In addition, more than 14,600 students participate in professional and part-time learning. More than 110,500 alumni represent the college, both locally and around the world.

A forward-looking organization committed to collaboration, innovation and sustainability, Durham College is ranked annually as one of the GTA’s Top 100 employers and one of Canada’s Greenest Employers and has been recognized as a Top 50 Research College in Canada, 10 times.

DC has an estimated annual economic impact of more than $913 million on Durham Region and is proud to be an active and engaged member of the communities we serve by contributing resources and expertise to enhance social and economic well-being through partnerships, investments and collaboration.

**POSITION INFORMATION**:
Full-time Support Staff Position Opportunity: Temporary Employee Replacement (Appendix D, see page 109 of collective agreement) September 2024 to September 2025.
Department: Financial Aid and Awards
Hours: 35 hours per week (1) one hour lunch; Mon - Fri (8:30 am - 4:30 pm)
Reporting To: Manager, Financial Aid and Awards
Campus Location: Oshawa

**DUTIES AND RESPONSIBILITIES**:
Responsible for the administration and efficient performance of all operations and service delivery related to On-Campus Employment and the Awards Portfolio:

- Assist with budget creation and report for Director to determine the number of positions to be approved
- Research best practices from other colleges/universities
- Assist employer hiring by maintaining job postings on Hired Portal, and provide information to employers about on-campus employment
- Tactfully inform employers and students of policies, procedures and adherence to Financial Aid and Awards policies, procedures and responsibility
- Build and maintain applicant files adhering to supporting documentation requirements. Maintain strict confidentiality regarding student records and information
- Assess payroll reports and confirms student employees are paid through the correct account
- Track the number of hours students have worked to ensure the student has not gone over maximum allowed hours
- Develop and coordinate Summer Employment Orientation presentation for students participating in the Summer Employment Program

Provide quality customer service and responds to in-person and telephone inquiries:

- Address and correct/modify technical/systems/process errors identified
- Verify students’ status and entitlement eligibility in accordance with Ministry Compliance and Audit Guidelines prior to distribution of loan documents, e-transfers, and forms
- Enter and maintain student records via Ministry on-line system and banner

Records Custodian for OSAP documents:

- Through the authority of the Manager of Financial Aid and Awards, delegates work to student staff to prepare and package records for Offsite Storage
- Works with ministry to arrange pickup completed packaged records, prepare and package the OSAP records for off-site storage

**QUALIFICATIONS**:

- A minimum of a three-year diploma in Business or Office Administration.
- Work experience in a Student Financial Aid office or in a computerized office environment requiring a high degree of quality customer service.
- Demonstrated experience interpreting complex government and institutional policies and procedures.
- Proven ability to carry out concurrent projects involving shifting deadlines and priorities.
- Must have proven experience showing a high degree of planning and organizational skills and demonstrated analytical and problem solving skills with a proven aptitude for detail and accuracy.
- Experience in public speaking and developing presentations are essential.
- Experience working independently, in a team environment, including strong planning and coordination skills with the experience independently prioritizing own work assignments to meet regular deadlines, and multitask while paying particular attention to detail and accuracy.
- Comprehensive knowledge of OSAP programs,

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