Operations Assistant

3 weeks ago

Brockville, Canada Speedy Transport Group Inc. Full time

**Position Summary**:
We are seeking a Full-time **Operations Assistant **at our Brockville Terminal.

**Shift Availability**: Day shift and Afternoon shift - hours to be discussed

**Position Responsibilities**:

- Attention to detail.
- Appointment booking.
- Bill accounts with accurate data entry.
- Knowledge of transportation bills of lading and terminology.
- Knowledge of client database.
- Auditing of invoices to confirm all information has been captured.
- Assist other members of the team as needed.

**Position Responsibilities**:

- Carry out administrative activities associated with manifesting for various loads.
- Establish work priorities, processing shipments to brokers, and ensures deadlines are met.
- Extensive contact and interaction with the public in situations requiring problem resolution, and duties which relate specifically to customer concerns.
- Research and follow up on customer problems and respond to questions.
- Obtain information from the customer to perform a requested task.
- Tracing and producing P.O.D.'s for customers.
- Calling customers to confirm delivery on unsigned bills.
- Answering customer pick-up calls.

**Qualifications and Skills**:

- Previous experience within the transportation industry preferred.
- Previous experience with Microsoft Office software is considered an asset.
- Previous experience with Customs/Brokerage is considered an asset.
- Ability to work and learn in fast-paced environment.
- Ability to work effectively, efficiently, and courteously with other staff.
- Ability to prioritize and organize work effectively to accommodate a high-volume environment in order to meet deadlines.

**What does Speedy Transport have to offer?**
- _**Benefits**_
- _**RRSP's + Company Matching**_
- _**Profit Sharing Program**_
- _**Family Oriented Culture**_
- _**Opportunity for Growth**_
- _**+ more**_
- **#HP**_

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- Are you interested in the day shift or afternoon shift?

**Experience**:

- Logistics: 1 year (preferred)

Work Location: In person

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