Director of Digital Infrastructure and Cloud

4 weeks ago


Hamilton, Canada McMaster University Full time

**Regular/Temporary**
- Regular

**Job Title**
- Director of Digital Infrastructure and Cloud Services**Job ID**
- 66353

**Location**
- Central Campus**Open Date**
- 11/25/2024

**Job Type**
- Continuing

**Close Date**
- 01/15/2025

**Employee Group**
- TMG

**Favorite Job**

**Department**
- UTS AVP & CTO Office

**Salary Grade/Band**
- Band P

**Salary Range**
- $137836.00 - $206754.00 (annual)

**Hours per Week**
- 35

**Posting Details**

**Schedule**

Monday - Friday, 8:30 am - 4:30 am

Hybrid work schedule available

**Education Level**

Bachelor's degree, Master's preferred

**Career Level**

Over ten years of progressive experience in senior IT management

At McMaster University, our people are our most valuable asset. We strive to attract, develop, and retain talented faculty and staff, and to foster inclusive excellence which values the strengths, perspectives, and contributions of each individual. McMaster’s profile and stature has evolved to one of the Top 70 Universities in the World and we are recognized as Canada’s Most Research Intensive University. McMaster is also recognized as one of the top employers in the Hamilton/Niagara region and has been recognized as one of Canada’s Top Diversity employers for the past 6 years.

Our University Technology Services team mission is to provide exceptional customer service and a high level of support to the McMaster community. Critical to the success of this role we stand by and value integrity, mutual respect, collaboration and cooperation in support of the University’s IT Strategic Vision of a connected One IT community.

**Background**

Join us in crafting a transformative digital strategy and roadmap that modernizes technology to enhance the experiences of our McMaster University community. As we navigate increasing demands for agile, cloud-based infrastructure and modern technology capabilities to support our academic, administrative and research priorities, McMaster University seeks a Director and IT leader who can drive innovation in line with a fast-evolving technology landscape. This position will support a future-ready institution by cultivating a strong cross campus IT culture of collaboration and adaptability, leaning into our One McMaster approach, enhancing our processes and policies to meet the changing needs of our community.

**About the Position**

The **Director of Digital Infrastructure and Cloud Services** is a key leadership role in our digital transformation efforts. Reporting to the AVP & CTO and working collaboratively with the senior CTO executive team and other senior IT positions within University Technology Services and across the institution, you will set the strategic direction for **Digital Infrastructure and Cloud Services**, overseeing the modernization and deployment of cloud technology, network and cloud administration, data centers, and core infrastructure. Leading a dedicated team of technical leaders and staff, this position will focus on designing resilient, secure and sustainable cloud solutions to meet the long-term needs of our students, faculty, and staff while ensuring our on-premises infrastructure is future ready, secure and appropriately maintained and optimized for the varying needs of our campus environment.

You will lead the development of cross campus infrastructure roadmaps, manage the lifecycle of digital transformation projects, and ensure we have the robust capacity needed for a sustainable, scalable technology environment. You will contribute to the strategic and operational leadership of University Technology Services, including the key infrastructure portfolios, encompassing service planning and delivery, organizational culture, and financial and capacity planning. Additionally, you will encourage collaboration across all campus IT personnel to build standards and an adaptable infrastructure that supports emerging and transformative technologies to meet the varying needs of a complex, multi-faceted administrative, academic and research environment.

**Key Responsibilities**

**Leadership in Institutional IT Strategy and Campus Culture**
- As a Director in the AVP and CTO office, will lead and contribute to the development of IT strategy, initiatives and roadmaps that align with McMaster’s Strategic Plan, and represent the Strategic IT goals of the campus
- Fostering a forward-looking IT culture, leads with credibility, demonstrating integrity and responsiveness to internal and external priorities while fostering a forward-looking IT culture.
- Inspiring the IT community with excellence leadership skills in personnel management, coaching and mentorship as well as technology competencies

**Administrative Leadership in the Office of the AVP and CTO**
- Collaborate with CTO Executive and UTS Leadership to ensure stewardship, budget planning and management of digital infrastructure and cloud service resources. Collaborate with UTS Directors to provide guidance across IT functions, over



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